Apple creates a general support channel on Twitter
- 8 years ago
Apple has expanded its presence on Twitter, adding an English-language general support channel - called simply @AppleSupport - which it says will be tweeting out tips and tricks, as well as offering to help users with any Apple-related questions they may have.
Although a mere three hours old at this point the account has already amassed more than 35,000 followers, and fielded a swathe of questions from Twitter users - from queries about why calendar entries are disappearing to frayed MacBook cables to iCloud backup woes and plenty more besides .
It's not the first official Twitter support channel that Apple has created, by any means.
There was already an Apple Music Help Twitter account, for example, and the official App Store twitter account has been around since fall 2009.
Although a mere three hours old at this point the account has already amassed more than 35,000 followers, and fielded a swathe of questions from Twitter users - from queries about why calendar entries are disappearing to frayed MacBook cables to iCloud backup woes and plenty more besides .
It's not the first official Twitter support channel that Apple has created, by any means.
There was already an Apple Music Help Twitter account, for example, and the official App Store twitter account has been around since fall 2009.