00:00Long queues were formed at major entry points nationwide after a system failure left foreign passport holders unable to use autogates.
00:09The breakdown, which started around noon on Friday, affected over 200 autogates, making it the worst breakdown.
00:16Malaysian passport holders, however, remain unaffected and were still able to use the autogates.
00:22Among the affected major gateways included were KLIA Terminal 1 and 2, the Bangunan Sultan Iskandar CIQ in Johor Bahru, and the Sultan Abu Bakar CIQ in Gilang Patah.
00:35Immigration officers were instructed to open all counters and process passports manually to speed up clearance.
00:42Authorities say they are working to fix the system and have not ruled out sabotage or hacking.
00:47The public is urged to be patient as investigations continue.
