- yesterday
Gordon Ramsay's Secret Service Season 1 Episode 8
Category
🎥
Short filmTranscript
00:01I'm in Frederick, Maryland, just an hour from the nation's capital,
00:05visiting a restaurant that's desperately lacking leadership.
00:08I don't know what's going on here.
00:10Callahan's is a family-run seafood bar and grill.
00:12The crab soup is super salty.
00:14Well, figure it out.
00:15With eldest sister Annika trying to steer the ship.
00:17Right here.
00:18Ever since my dad passed away, Annika is struggling to keep this restaurant alive.
00:23They need their food, and you're bothering me too.
00:25Wait, what am I doing?
00:26She's out of her depth.
00:27I have to see for myself if they're truly dead in the water.
00:30Oh, man.
00:31And honestly, what I found out was shocking.
00:34Holy crap.
00:35It's like a horror show.
00:37No, no, no, no, no, no.
00:38Rock.
00:39There was mice dancing all over that thing last night.
00:41I've seen enough.
00:42Ladies and gentlemen, please stop eating and leave the restaurant.
00:46I am lost for words.
00:48Can you see how dirty that is?
00:50This is a business that needs to be run with drive, respect, and above all else, standards.
00:56We just don't care.
00:58And it's making me believe that I don't even know if I can help you because I'm not sure
01:03if you want change.
01:05I'm out of here.
01:06And I'm so done.
01:09I can fix the restaurant.
01:11I can fix the menu.
01:12But I just don't think that this family can put aside their egos and issues.
01:16It doesn't seem like it's on me.
01:17You work here all the time.
01:18That's why it's on Ioannica.
01:19But you work here all the time.
01:21That's why.
01:22This is your job.
01:23You're lying.
01:24I've got to the point where I genuinely don't think I can help them out.
01:28I work three jobs.
01:29I literally work three jobs.
01:30I work at two hospitals and I work at another job.
01:33So helping out here is a little difficult.
01:35You want us to succeed.
01:36We all want to succeed.
01:37And I feel like right now we're just like attacking each other.
01:38We all want this.
01:39Gordon doesn't believe us.
01:40I think he believes us.
01:41But I think he wants to make sure everyone's committed in this.
01:42He doesn't think that some of these people aren't committed, that's why.
01:43Gordon just walked out looking at us.
01:50I guess he just really thought that we were really willing to do what we need to do to run a restaurant.
01:57We really needed him and I think that I really wanted him to.
02:02Don't know how hard we could do this.
02:05Gordon just walked out.
02:06Looking at us, I guess he just really thought
02:08that we were willing to do what we need to do
02:10to run a restaurant.
02:11We really needed him, and I just don't know
02:14how we're going to figure this out.
02:17Everyone has to say that they're committed
02:19to making the restaurant better, right?
02:21I mean, yes.
02:22You're 100% committed to making the restaurant a restaurant great.
02:25I'm 100% committed to making this place better.
02:27Monica, are you 100% committed?
02:28Bernie, I'm 100% committed.
02:29All right.
02:31It's so important for my dad's legacy
02:32to continue on.
02:34The legacy, I feel, is definitely a jeopardy.
02:36I just feel like I don't know how much longer
02:38we can go on without help.
02:41I think you all just need to talk.
02:44There's definite problems and things that need to be fixed,
02:49but I think it's very obvious that we do care.
02:55So much arguing.
02:57Oh, my goodness me.
02:59I can't help my insider.
03:02There is nobody in fit to run this place.
03:07It'll pull over a minute.
03:08They've just sent me a text.
03:13Please, two sex.
03:14That's my insider.
03:17Hey, Chef, we really do want you here.
03:21I would be grateful for your help.
03:24If you could reconsider, we would love that you help us, please.
03:30The staff are committed.
03:32We want to make the family proud.
03:35Oh, boy.
03:45Man.
03:47OK.
03:48Let's head back to the restaurant.
03:49I mean, it's obvious these girls are hurting, but I'm going back for him.
03:57Larry, this guy had no intentions of letting his daughters drain this legacy away.
04:04I hope he comes back.
04:06Like, let's us talk it out.
04:08It might not happen.
04:09All right, let's get back to it.
04:12Oh, wait.
04:13Here he is.
04:14Oh, my God.
04:15Can we stand up?
04:16Yeah.
04:17I was on the way to the next restaurant, and the insider sent me a text begging, I'm
04:31not around, guys.
04:34I take this stuff incredibly serious.
04:36You know that?
04:37Yes.
04:38And I understand emotions running high, but this is a business.
04:42And honestly, there is so much toxicity inside.
04:47Yeah.
04:48This is serious stuff.
04:49There's a lot at stake.
04:51It really is.
04:52But I can't help you if you can't be prepared to help yourself.
04:57Yeah.
04:58Stand together.
04:59You're not even united as sisters, for goodness sake.
05:01Sorry.
05:02No, I'm serious.
05:04Because understand where we are.
05:08Understand how far we've fallen off the cliff.
05:11And you can do stuff about it.
05:13Each and every one of you can improve.
05:16Truthfully, together.
05:18Yeah.
05:20My sisters and me, I know we had, like, a moment where we were kind of, like, pointing
05:25fingers at you, who, who, whatever.
05:26But at the end of the day, like, when he walked in, I was like, you know what?
05:30These are my sisters, and we just got to stick together because we know, like, we just know
05:35we have to be there for each other.
05:37Clearing the air is important.
05:39Yeah.
05:40Yes.
05:41There's no restaurant of mine anywhere in the world tonight that we don't talk.
05:43We have meetings twice a day, one for lunch, one for dinner.
05:45Who's not pulling the weight?
05:47Who needs to buck their ideas up?
05:49It's a business.
05:52The kitchen team, you need to get a grip.
05:55It's a seafood restaurant.
05:57We're defrosting it, and we're calling ourselves chefs.
06:00The whole kitchen team is just a little bit too cool for school.
06:03And you need to start showing the owners some respect that you deserve to be here.
06:07You and you get in there and start getting that place clean like it's never cleaned before.
06:11And I mean cleaned.
06:12Yes, chef.
06:13Yeah.
06:14Thank you, chef.
06:16Chef, get in here.
06:23What are you two doing?
06:24Are you two just taking advantage of the three young, vulnerable women?
06:26No, I'm not.
06:27I'm here to take things seriously.
06:34If that ignites, do you know what's going to happen to that hood?
06:37I'm going to go fire.
06:39A fire.
06:44How old is this stretching?
06:45From yesterday.
06:48There's crispy bits of calamari.
06:50Just feel how firm that is.
06:51Feel that.
06:52That's not yesterday.
06:53No.
06:54Look.
06:55Old fries.
06:56You have a family, right?
06:57Yes.
06:58Would you serve that to them?
06:59No.
07:00Would you serve it to customers that are paying for this?
07:01No.
07:02How hard is that to tip that out?
07:05You can't put a chef jacket on an apron on and start pretending that you're chefs.
07:12You both need to get a grip.
07:13Do something you haven't done.
07:14Take this serious, right?
07:15Yes, chef.
07:16Yeah.
07:17And you want to see this place thrive?
07:18I would love to.
07:19Then do your bit.
07:20The POS system.
07:21The mice.
07:22The blueberry tarts.
07:23Get your together.
07:24Quickly.
07:25Okay.
07:26Everything he says is true.
07:27He's yelling at you for a reason.
07:28I need to do a lot to get better.
07:29I just start hearing this.
07:30You want to start watching this?
07:31Yeah.
07:32Let's stop from here.
07:33Sure.
07:34I knew to take it in stride and to not try and make excuses and to take it on the chin.
08:00Everything he's saying is correct.
08:01I would say it's a wake-up call.
08:04I'm aware of a lot of the sanitary and other issues.
08:08It's obviously a failing on our part and I should be willing to take more charge.
08:13Can you guys go in the bar?
08:15I need two minutes with the boss.
08:19What is going on?
08:20That's a good question.
08:21No.
08:22I'm serious.
08:23I am not messing around.
08:24What is going on?
08:25Please.
08:26Truthfully.
08:27I don't even know what's going on.
08:29Basically, I thought I could come in here and change the restaurant, put structure, but
08:33nobody's really listening or doing anything.
08:35I mean, it's hard for me.
08:36You've got to be there as a problem solver and you've got to take that responsibility
08:43on.
08:44You can't palm that off.
08:45You can't delegate that.
08:46That's you.
08:47That's your job.
08:48It just feels difficult for me on my own.
08:51But you've got sisters.
08:52Twins.
08:53Yeah.
08:55You guys should be on the same page.
08:57That's clearly not evident.
08:58And it's hard to believe this restaurant is run by family because yourself and your sisters,
09:04it doesn't look cohesive.
09:05It doesn't.
09:06And this is definitely not on the same page.
09:07They really haven't been here.
09:08Doubt me at all, to be honest with you.
09:10Do you feel abandoned?
09:11Yes.
09:12But before my dad passed, we all worked together at the restaurant.
09:15And now that my dad passed, it's really just me at the restaurant.
09:20It's very hard for me.
09:22I need my sisters to help me.
09:25You grew up watching, witnessing.
09:28So what are you scared of?
09:31The fear of letting someone go and they'll be having to close the restaurant.
09:35It's just a part of me that's scared of that because if we did shut it, it'd be like
09:40I need my dad.
09:41I just can't.
09:42I don't know.
09:46I feel for you.
09:47But if you're going to be in this business and run this business, you need to pay your
09:50respect.
09:51Yeah.
09:52The position in this restaurant is incredible.
09:53Yeah.
09:54The reputation was there.
09:55Yeah.
09:56Holding the reins the way you should.
09:57You're just not stepping up.
09:58Yeah.
09:59You're not enforcing your structure.
10:00But you can't run from the truth, Annika.
10:02And every time there's a problem in here, you seem to be digging your head in the sand.
10:05And I don't know whether that's just fear or whether it's a lack of experience.
10:09But above all that, we're rudderless.
10:12We're on course for a huge collision.
10:15That's the engine room in there.
10:16But that's not functioning.
10:17And that's not firing.
10:18And all those pistons, we're in trouble.
10:20And you need to get your together.
10:22You're standing in front of them daily.
10:24You're not here to wipe their ass.
10:27Is that clear?
10:28Yeah.
10:29It's clear.
10:30It's a business.
10:31Yeah.
10:32Okay.
10:33And it was run successfully for two decades by your father.
10:36Because he had a structure.
10:37Because he could command a standard.
10:40And those standards have gone.
10:42So you need to think hard and long about what you want from this place.
10:49Because if you have no vision, what chance has aggression got on success?
10:54It's clear to me that Annika and her sister struggle to communicate well.
11:14So today, I've invited them to work on a project designed to teach them the teamwork that's needed to hopefully save color hands.
11:21How are we feeling?
11:22I feel like excited.
11:23No, I know.
11:24But truthfully, because there's a lot going on.
11:26Yeah.
11:27Right?
11:28Yeah.
11:29Okay.
11:30And that was a tough day yesterday.
11:31Yeah.
11:32Okay.
11:33That was a very tough day.
11:34Right?
11:35So let's start.
11:36All these messages from my inside are honestly.
11:39Annika's running it.
11:40Yeah.
11:41Is there a bit of an extra grind there?
11:42I'll be honest.
11:43I was a little upset that my dad decided that Annika should end up running the restaurant.
11:48Right.
11:49Because I felt like me and Brittany had a little bit more experience.
11:51I don't think you quite understand how fortunate you are.
11:53The fact that there's three of you.
11:55Yeah.
11:56Yep.
11:57And you got handed the torch.
11:58This is a business.
11:59Yeah.
12:00It's got to function seven days a week.
12:01Yeah.
12:02And so whether you like it or not, you guys have got to get off.
12:07Watching you together, it doesn't look like there's three sisters.
12:12When you're being disrespected and you guys are fighting in front of the team, the team
12:17are going to disrespect you even more.
12:18They are.
12:19They need to be held accountable.
12:20Yeah.
12:21And do you know the consequences of this business going down?
12:23The mark on the three of your lives going forwards is devastating.
12:28Yeah.
12:29And then just in years to come to talk about the opportunity you've had, you'll never get
12:32that again.
12:33Yeah.
12:34It doesn't come back.
12:35Yeah.
12:36Now protect that gift and step up and start acting responsible.
12:39Yeah.
12:40You've got to stay united.
12:41Yeah.
12:42It's so important.
12:43I want to see something today that I haven't seen all three of you do together.
12:45I want you to work together doing a little project.
12:48Okay.
12:49A simple project.
12:50Okay.
12:51This is an incredible park, right?
12:52It's quite historic here.
12:53You see multiple benches down there.
12:55And I thought if there's one thing we can put together in respect of your late father
13:00is a beautiful bench.
13:02So we're going to put this in the restaurant.
13:04And I'd like to see all three of you put that together as a team.
13:07Can we do that?
13:08Yeah, yeah, yeah.
13:09Can we?
13:10Let's go.
13:11Hi, girls.
13:12That's our cue with the bells.
13:13The bells are ringing.
13:14The bells are ringing.
13:15Do we have directions?
13:16No, there's no directions.
13:17What do you think?
13:18What's the front and what's the back?
13:19Well, her girls have never put stuff together in our lives.
13:22My dad did everything.
13:23Come on.
13:24Now I'm going to do it for you.
13:27There we go.
13:28So you think that's the back?
13:29Yes.
13:30This is the back.
13:31Are you sure?
13:32Yeah, matches.
13:33OK.
13:34Right?
13:35Yeah.
13:36It adds up.
13:37Oh, wait.
13:38Does it?
13:39No, it doesn't.
13:40Are you sure that's the back?
13:41No, I'm not, actually.
13:42If not, it'll just be a dysfunctional bench.
13:43You need to get on that same page.
13:44Each of you.
13:45One third, one third, one third.
13:46So then it must go this way, up top.
13:48One of us hold one side, one of us hold the back.
13:50That's it?
13:51You hold the back.
13:52I hold one side and I get the other.
13:54Divide and conquer.
13:55And I feel like building the bench is our way to work together.
13:59Good job.
14:00Now this is what I call teamwork.
14:01Good job.
14:02Learning how we communicate.
14:03So we've always relied on my dad for that.
14:05So this is something new to us.
14:07Elise, put your hand.
14:08Yeah, you got it.
14:09All right, listen.
14:10When all three of you put your heads together, you can accomplish quite a bit, let me tell
14:14you.
14:15It's good.
14:16Seriously.
14:17That was the first moment of clarity I had that, you know what?
14:21I need to rely on my sisters because we were good as a team.
14:24And building the bench together made me feel like, you know what?
14:26We can do this.
14:27Good job.
14:28I think we did it.
14:29It looks really good now.
14:30Wait, wait, wait, wait, wait, wait, wait, wait.
14:31There's one thing missing.
14:32What?
14:33The plaque?
14:34Oh, yeah.
14:35Oh, that's amazing.
14:38Do you want to put it on, Annika?
14:40Yeah.
14:41We can do it together.
14:42Okay.
14:43But you know what?
14:44Dad would have loved this.
14:45Yeah.
14:46Now we can come to the place together.
14:48Ready, girl?
14:49Right.
14:50Let's put it all nice in the middle.
14:52Is it good?
14:53Yeah.
14:54Amazing.
14:55Yeah, it looks good.
14:56Amazing.
14:57I'm feeling my dad in his presence and the fact that he brought us together.
15:01Like, we made this together with my sisters.
15:04That was incredible because we've never done anything like that.
15:07And we really want to honor his legacy.
15:09And this is just like an amazing tribute to him.
15:12We go back.
15:13We got a plan.
15:14We got a structure.
15:15And we stay disciplined.
15:16And you hold yourselves and your team accountable.
15:18Are we going to commit to that?
15:20Absolutely.
15:21Yes.
15:22We'll commit to that.
15:23Promise?
15:24Promise.
15:25I promise.
15:26How fitting to be in this Memorial Park.
15:27Building a bench that not only shows them working together, but pays respect to their late father.
15:32It wasn't rocket science, but they had to come together.
15:35And that's something that is not evident in that restaurant.
15:38If they can bring a little bit of that into that business and respect their father's legacy,
15:43we've got a chance of success.
15:48I've thrown in my team to help salvage the restaurant.
16:03And basically, we've just taken the good bones of what this restaurant was and stood
16:07for and flushed it out and created something unique, something warm, something authentic,
16:12something that feels like a proper Maryland seafood restaurant.
16:15That oozy's charm, timeless sophistication, and something that these three girls should
16:21be incredibly proud of.
16:22They're about to embark on a brand new Colorhands 2.0.
16:26So, here we go.
16:27Oh, boy.
16:29Oh, my gosh.
16:32Oh, my gosh.
16:34Cheers.
16:35Totally so different.
16:36Oh, my gosh.
16:38Prior to this, the dining room was so dreary.
16:40Now we have a proper dining room.
16:42Oh.
16:43So good.
16:44This is so nice.
16:45Yeah.
16:46Pretty.
16:47Wow.
16:48Look at their faces.
16:49All three of them are crying now.
16:51Oh, my gosh.
16:52Look at the bar.
16:53Oh, wow.
16:54So now they've got a stunning bar.
16:55New tabletops, new chairs, new layouts.
16:58Get into the kitchen where there's no more mice.
17:01Wait to see how clean that kitchen is.
17:04Checking everything out.
17:06Oh, wow.
17:07Wow.
17:08So cute.
17:09Was it good back there?
17:10Yeah.
17:11Great.
17:12First of all, the hot plate.
17:13There's no six, seven-month-old fries sat on top of that hot plate.
17:17It is a clean hot plate.
17:19Oh, man.
17:20Brand new china.
17:21Brand new Hexlad pots and pans, knives, chopping boards.
17:24Oh, yeah.
17:25This is so nice.
17:26Chef Ramsay is amazing.
17:27I really like that they still kept a couple things,
17:29because Dad loved these when I walked in.
17:32It was, like, amazing.
17:33Like, I could not imagine Callahan's ever looking like this.
17:36It's better than anything I have ever even dreamed of.
17:38And we love it.
17:39Oh, my gosh.
17:41Oh.
17:42Oh, that's cute.
17:46So they're just seeing the tribute to their father.
17:49This is an emotional moment for all three of them.
17:51Oh.
17:52Perfect.
17:53Oh, look at the drinks.
17:56My favorite part of the new restaurant is, honestly, the memory wall.
18:00I just feel like this is really important to show people, like, this is a family restaurant.
18:05That's why we're doing what we're doing.
18:07At least Dad will be here with us always.
18:09The pictures are just so cute.
18:11Oh.
18:12Perfect.
18:13I feel like it's a piece of Mom and Dad here now.
18:16Yeah.
18:17Such a great idea.
18:18It's just so nice to see these girls coming together like a family.
18:22Okay.
18:23I'm going in.
18:24Oh, this is so cute, too.
18:27You guys look.
18:28Oh, my goodness me.
18:30Hi.
18:31How beautiful is this?
18:32It is gorgeous.
18:33It is gorgeous.
18:34We love it.
18:35We love it.
18:36Beautiful.
18:37Like, this is so amazing.
18:38Yeah.
18:39Before, I was sad coming into the restaurant with this whole refresh.
18:43Now, it's the new generation taking over.
18:45This new Callahan's, and we're going to do great things.
18:49Underneath those pictures, I've installed a state-of-the-art POS system.
18:52Oh, that's awesome.
18:53And I promise you now, if Mattia doesn't keep that Touch Bistro printout clean, you kick his ass.
18:58Oh, yeah.
18:59Okay?
19:00We get taught hygiene before we get taught to cook.
19:01Absolutely.
19:02Yeah.
19:03Okay?
19:04And just FYI, by the way, Mattia and Ethan will be working hard all morning.
19:07Take a seat, and let me go and get you some food and get an insight to the menu.
19:11I'm absolutely happy.
19:12The insider reached out to Gordon for help.
19:14I'm really excited and really grateful.
19:16If there's going to be any more amazing.
19:19So, I've looked at the menu.
19:22Also, I've looked at just reducing the size of this.
19:26Oh, perfect.
19:27This can change frequently, so it'll be cheaper on costs.
19:29Yeah.
19:30But more importantly, it will have more control.
19:32Yes.
19:33Okay?
19:34Stay there two seconds.
19:35Let me get cooking with the boys.
19:36I love it.
19:37Oh, my gosh.
19:38And these all look so good.
19:39How are you guys feeling with this clean kitchen?
19:41Surely, it must give you a lot more, uh...
19:42Yeah.
19:43Yeah?
19:44A lot more energy.
19:45Excellent.
19:46Right, where's the scallops?
19:47I got it right here.
19:48Good.
19:49First of all, roll the scallops around the seasoning.
19:50Flat side in.
19:51Okay.
19:52And we go into the pan.
19:53We don't turn them until they're ready.
19:55Okay.
19:56So, we need to do it once and once only.
19:58Okay?
19:59Cooking right next to Chef Ramsay.
20:01This is a drink I'm through as a cook.
20:04And then we just leave them there, coloring nicely.
20:07You cannot let these standards slip.
20:09You can't, you can't go there.
20:11We're gonna cook fresh and we're gonna cook to order.
20:13Yes?
20:14Yes.
20:15And we're gonna lift the standards.
20:16Yes.
20:17They're giving me more and more ovation.
20:19Oh, is that the loaded potato?
20:20Yes, sir.
20:21Yeah.
20:22And then we got the crab dip.
20:23We'll be back in a minute.
20:26Uh, fresh crab dip.
20:28Beefful loaded potatoes.
20:30Dig in, please.
20:31Uh, there's more coming.
20:32Mmm.
20:33Is it good?
20:34It's so good.
20:35Oh my God, the crab is so good.
20:36Present that to the ladies, please.
20:38Absolutely.
20:39I am truly feeling more proud about my work than I ever have before.
20:45And it's an awesome feeling.
20:48So we have sauteed scallops with fingerling potatoes and an arugula salad.
20:52Wow.
20:53Wow.
20:54Mmm.
20:55Oh yeah, that's amazing.
20:56Uh, tonight I need to hear your voices.
20:58Yes, sir.
20:59There's nothing to be silent about now.
21:00Nothing to be pissed off about.
21:02Okay.
21:03We need to be confident, right?
21:04Can I have to pay you?
21:05Yeah, get that pipe really hard.
21:07Mmm.
21:08Oh.
21:09The potato's really good, right?
21:10Mm-hmm.
21:11Let's go, bud.
21:13Yes.
21:15The food is fresh.
21:16The food is local.
21:18Whoa.
21:19Like, how could the food be any better?
21:21Come a line over here, please.
21:22Like we were when we first met.
21:24God, how long ago does that feel?
21:27Now, I was out of it less than 24 hours ago.
21:31I was done.
21:32You weren't accountable for your actions.
21:34And Annika, you and your sisters clearly weren't working together.
21:39And I turned around, personally, because of the insider.
21:45And the insider's in the room.
21:49I think the insider could be Erin, because she's cool, calm, collective.
21:54Nothing's going on.
21:55Like, maybe she's the insider.
21:57Ethan could be the insider, because I know he definitely was not happy with how Annika ran certain things.
22:04I'm not the insider.
22:06Pretty positive.
22:09Could the insider reveal themselves?
22:16Could the insider reveal themselves?
22:37It's us.
22:38We, um, knew Annika was struggling, so we reached out to Chef Gordon for help.
22:53We're in for the insider.
22:56We're in for the insider.
23:05Hi.
23:07Dad ran this place efficiently for over 20 years.
23:10Mm-hmm.
23:11I think for me personally, it's just so hard for me to hear that we're struggling.
23:16The restaurant's running Annika.
23:17She's not running it.
23:18Correct.
23:19I can agree with that.
23:20Why?
23:21I just feel like the staff, they have no respect for Annika as a manager.
23:24That's a dangerous place to be in, by the way.
23:25Yeah.
23:26At the end of the day, Annika did step up and do what she had to do for our family.
23:30And it's a lot of stress on Annika.
23:32Yeah.
23:33And I need both your help.
23:34Appreciate the insight.
23:36Thank you, Chef Gordon, for doing that for us.
23:39I know how tough that was.
23:41The hardest thing to do was to spill the beans on how many things were wrong, because there
23:46were moments that these two can't get through to you.
23:49And there's no shame in needing help.
23:51The real shame is pushing your family away.
23:53It's true.
23:54And a business that can benefit from three individuals at the helm, the chances of success
24:01is way, way higher than it is one person running this thing.
24:06We love you.
24:07We want the business to thrive and us to work together.
24:10It was painful talking to your sisters because they felt disloyal.
24:15But deep down inside, all they wanted was the very best.
24:18Do you feel closer to your sisters?
24:19I feel absolutely way closer.
24:21I, like, before we were kind of drifting apart, you know?
24:24But, like, now I really feel that they're here when, like, we're a team.
24:27Yeah.
24:28Yeah.
24:29And we're going to be here.
24:30We're not just saying that.
24:31We're going to be here, guys.
24:32We're going to be here, guys.
24:33We're here for you.
24:34I'm actually believing when they say that.
24:35I'm happy my sisters reached out to Gordon for help.
24:37I just thought that was actually really sweet.
24:39And it made me realize, like, they want to help me.
24:41And they want to be on this team together with me.
24:43Do you think your father would be proud of you now today?
24:45Oh, absolutely.
24:46He would definitely be proud of us.
24:47You just needed help and guidance.
24:49A guidance.
24:50Yeah.
24:51Yeah.
24:52We are going to be working together, the three of us.
24:54We're a united front.
24:55Yeah.
24:56And this is the new Callahan's, and we're not going anywhere.
24:59Listen up.
25:00We're going to relaunch this restaurant, Callahan's 2.0.
25:03Wow.
25:04So let's get set up.
25:06Let's get the kitchen function.
25:08Ladies, let's get the dining room set up.
25:10Annika, I need two minutes with you later.
25:12Okay.
25:13Something I want to explain to you about tonight.
25:15Okay.
25:16Can we have a group hug all together?
25:17Let's go.
25:18I'm so excited.
25:19Yes.
25:20We got this team.
25:21Annika needs to be strong.
25:22She needs to be a leader.
25:24She needs to guide us.
25:25It would be very difficult for my family if we lost this.
25:29I look so excited.
25:30Let's go.
25:31Let's go.
25:32Let's go.
25:33Let's do this.
25:34Ms. Margier, you got this.
25:40Hello.
25:41Hello.
25:42Hello.
25:43Come in.
25:44Sit down.
25:45Okay.
25:46Seeing you in action.
25:47You need to stand out like a owner.
25:50You're not as assertive.
25:51Yes.
25:52As you should be.
25:53So tonight, I'm going to be in your ear to give you a sort of management master class.
25:58So this little device.
25:59Oh, okay.
26:00If we go there.
26:01You push it in.
26:02Oh, yeah.
26:03Yeah.
26:04Now.
26:05We're going to go in.
26:06We're going to get the staff together.
26:07You're going to hold a meeting.
26:08Then when those doors open, I'm going to be behind you.
26:11I'll be spotting mistakes before you see them.
26:13And I'll be telling you how to guide them through that.
26:16Okay.
26:17I'm a little nervous.
26:18If you weren't nervous, I'll be more nervous.
26:19Now, it's been a tough few days.
26:21Yeah.
26:22Get back into that restaurant.
26:24Okay.
26:25If we don't stand strong going forward from this day on in.
26:28Yeah.
26:29There's no point.
26:30You're right.
26:31I would suggest you sell the place.
26:33Basically, I need to step up.
26:35I owe it to myself and respect for myself to really do this.
26:40I wouldn't be here if I didn't think you could do it.
26:42The legacy is real and your father was real.
26:44I need you to be real.
26:47Let's go.
26:48Let's go.
26:49Good luck.
26:51Come on.
26:52You're the boss.
26:53I'm the boss.
26:54Shout at me.
26:55I'm the boss.
26:56Louder.
26:57I'm the boss.
26:58Let's go.
26:59I'm the boss.
27:00Good luck.
27:10Good luck.
27:12Come on.
27:13You're the boss.
27:14I'm the boss.
27:15Shout at me.
27:16I'm the boss.
27:17Louder.
27:18I'm the boss.
27:19Let's go.
27:21I'm the boss.
27:22Good luck.
27:24This is not a rehearsal, Annika.
27:27This is real.
27:2820 years your father spent building this place.
27:31I go in there with authority.
27:33Good luck.
27:34In my head, I'm like, what are you scared of?
27:36Like, what's your fear?
27:37At the end of the day, like, if they're not going to respect me, they could leave.
27:40I'm the boss.
27:41Let's go.
27:42Big deep breath.
27:43Gather everybody around the dining room.
27:45Let's go.
27:46We're going to get everyone a meeting together.
27:48Let's everyone get in the dining room.
27:49Sounding really confident.
27:50Well done.
27:51Tell them what you want to see tonight.
27:53It's going to be a packed house.
27:54Long time coming.
27:55And I am the boss.
27:57Remind them that.
27:58Let's go.
27:59It's going to be a packed house tonight.
28:01Completely packed.
28:02Ask Martir.
28:03How many portions of crab cakes have you got?
28:06Martir, how many portions of crab cakes do we got?
28:09We have plenty of crab cakes.
28:11Well, how many?
28:12We were sized...
28:13About 40.
28:1440?
28:15Yes.
28:16Is that about or is that real?
28:17Good.
28:18This is good.
28:19Not real.
28:20Well done.
28:21Now, tonight is going to be a tough night.
28:22We're going to have bumps.
28:23We're going to get through those bumps.
28:24There's going to be some bumps in the road.
28:26But guess what?
28:27We're going to get through it.
28:28Yeah, we're going to go through it.
28:29And we're going to make it.
28:30Mateo, listen to me.
28:31Stop talking over me.
28:32Okay, no talking.
28:33Martir, Martir.
28:34No talking over me.
28:35I'm the boss.
28:36I'm talking.
28:37We've gone through a lot.
28:38We've gone through a lot.
28:39It's going to be a packed house.
28:40We need to work together as a team.
28:41Remember our jobs.
28:42Remember our jobs.
28:43Everyone has a job here.
28:44And remember what we're fighting for.
28:45And remember what we're fighting for.
28:46I definitely see a change in Annika.
28:48She looks prepared.
28:49She looks like she can tell people, you know, what should be done.
28:53She just seems like she's the boss.
28:55Now, wish them all the very best.
28:56Let's get set up and let's get this place packed.
28:58On your toes.
28:59A game.
29:00Everyone get on your toes.
29:01Let's go.
29:02Let's get it going.
29:03Okay.
29:04It's going to be interesting.
29:05Wow.
29:06Well done.
29:07All right.
29:08And now we're ready to go.
29:11Are you ready?
29:12Yeah.
29:13So Annika, with your sisters, make sure they've got defined roles.
29:16Find out what they're doing and make sure they stick to the plan, please.
29:19So what are our roles tonight now?
29:21So I think I'm going to stay doing expoing.
29:24I'm going to create people, make sure everything's going smoothly.
29:27If we have an overflow of people, I might have to serve.
29:30If we switch roles, make sure you communicate with me, please.
29:33If you switch roles, make sure you communicate with me so I know.
29:36Perfect.
29:37Will do.
29:38Because Elise and Brittany are responding well.
29:39They're sort of in total shock, but they're like, what's going on?
29:42Who is this girl?
29:43This is what we're missing.
29:45Shutter a hug.
29:46Let's go, girl.
29:47We got this.
29:48Long start.
29:49Welcome to the new Callahan.
29:50Exactly.
29:51Here we go.
29:52All right.
29:53You guys are ready for tonight.
29:54All the cooks are ready.
29:55Chefs?
29:56Yes, ma'am.
29:57Have your head ready.
29:58That's what anyone here.
29:59First customers arrive.
30:00There you go.
30:01Oh, Nick.
30:02Let's go.
30:03I'm going to put you all over here.
30:05Under no circumstances that they put menus down without recommending dishes.
30:09Are you guys recommending the food when you go to the tables?
30:11I just have to do that when you bring it to the table.
30:13Push the crab cakes and push the fish and chips.
30:15Remember, we are a seafood restaurant.
30:17Come on.
30:18Fish and chips and crab cakes.
30:19We're going to push the seafood because we're a seafood restaurant.
30:22Yes.
30:23Well done.
30:24Well done, well done, well done.
30:25It's good.
30:26Okay, well done, thank you.
30:27No, you well done, not them.
30:28Oh.
30:29Oh.
30:30So we recommend the crab cakes as an appetizer.
30:32They are delicious.
30:33Mmm.
30:34That'd be great.
30:35I'm going to do the sautéed scallop and go side.
30:38Can I do the breakfast box?
30:41Two more crab cakes.
30:43We've got one oyster and one crab toast.
30:45All right, can I get three strips?
30:48One sautéed scallop, a strip well done.
30:51Okay, let's get you.
30:52Touch the tables.
30:5330 seconds at each table.
30:54Hi.
30:55How is your crab cakes?
30:57Delicious.
30:58Amazing.
30:59How's your oysters tonight?
31:00Very good.
31:01Delicious.
31:02Very good?
31:03How's your crab cake?
31:04What a transformation.
31:05I know it's early doors, but the confidence she's got strutting around the dining room,
31:08she's starting to sound, act, and look like a boss.
31:10Good.
31:11Okay, the tables are filling up.
31:13Listen up.
31:14We're going to take the training wheels off now.
31:16And you're going to handle the rest of the service without me in your ear.
31:20Okay?
31:21Yes.
31:22Stop asking me back.
31:23Yes.
31:24Okay.
31:25No, no.
31:26Quiet, please.
31:27Don't talk to me.
31:28Nothing.
31:29Seriously.
31:30Okay.
31:31No.
31:32No.
31:33No.
31:34Nothing.
31:35Okay.
31:36You said two more scallops?
31:37Yeah, go ahead and just drop two more right now.
31:38The biggest stressor for me right now is keeping track of all of the new stuff.
31:43that's going to be coming in and it's going to be a lot of tickets coming at once.
31:44I still have one sauteed scallop I need.
31:45I'm going to take the rest of the service.
31:46I'm going to take the training wheels off now.
31:47And you're going to handle the rest of the service without me in your ear.
31:48Don't worry.
31:49Okay?
31:50Yes.
31:51Stop answering back.
31:52Yes.
31:53Okay.
31:54No.
31:55No.
31:56No.
31:57Nothing.
31:58Okay.
31:59You said two more scallops?
32:00Yeah, go ahead and just drop two more right now.
32:02The biggest stressor for me right now is keeping track of all of the new stuff that's going to be coming in and it's going to be a lot of tickets coming at once.
32:11I still have one sauteed scallop I need, one crispy Brussels sprouts, and one more mac and cheese.
32:16I have to work in.
32:17Heard.
32:18This ticket is good.
32:19Now I'm going to take control and just show that I care more and take pride in everything I do.
32:25Hi.
32:26Welcome.
32:27How many?
32:28Two.
32:29Oh, well, welcome.
32:32Elise.
32:33Yeah.
32:34Table eight for Aaron is good to start being ran.
32:36You're just waiting for two Brussels sprouts right now.
32:39Okay.
32:40Got it.
32:41Okay.
32:42We're going up again now.
32:43We're getting super busy.
32:44Tables are filling up.
32:46Unbeknown to Annika, I've got another big surprise for her.
32:50One of the most prolific chefs I've ever had a chance to work with.
32:53Sammy is coming in and she's going to be a little bit disruptive.
32:57Sammy was a semi-finalist on Hell's Kitchen in season 21 and now is running a top LA restaurant.
33:04Hi.
33:05How are you?
33:06Good. How are you?
33:07Good. How many?
33:08Just for one.
33:09We've got a ton of spots, so I'm going to sit you over here nice and cozy.
33:12Perfect.
33:13Yes.
33:14Have you been here before?
33:15I have not.
33:16No? Okay.
33:17Well, you're in a treat.
33:18Everything is new.
33:19I just want to see how Annika handles this.
33:20So I'm forcing the pressure to see whether she cracks or not.
33:23It'll be interesting.
33:24Hello.
33:25My name's Erin.
33:26I'll be taking care of you.
33:27I'm going to get a lot of food because I'm going to take a lot of pictures.
33:31Alright.
33:32The crab dip and the crab cakes and then the fish and chips.
33:38Alright.
33:39The lobster roll.
33:40The toast is really good.
33:42I'll get the crab toast since you recommended that and the scallops.
33:46Alright.
33:47Perfect.
33:48Thanks so much.
33:49Yeah.
33:50Annika, that single lady ordered like seven things.
33:55She said she's taking pictures.
33:57I don't know what to do.
33:59She might have a lot of followers.
34:01So put it all in and make sure it comes out nice.
34:03Good.
34:04Oh my gosh.
34:05Okay.
34:06I'm going to need two more scallops.
34:09Do I have a sea bass going?
34:11I got six sea bass coming.
34:12Okay.
34:13Elise, how's it going?
34:14Do we need to stop?
34:15Not that great.
34:16Not that great.
34:17I think we should slow it down putting the orders in because the kitchen's getting a little
34:20backed up with all the orders.
34:21Yeah.
34:22We need to slow it down.
34:23Once it hit us hard.
34:24We're working our way through it.
34:25We're working hard.
34:26We're working.
34:27We need to slow the tickets in.
34:28You want us to stop tickets?
34:29Is that what you're saying?
34:30I said, can you?
34:31Yeah.
34:32I need you to stop putting some orders in because we can't do it all right now.
34:39Your food is coming out momentarily.
34:41Okay?
34:42Okay, yeah.
34:43Sammy on table three has still had no food.
34:46Can I get the crab dip for table three?
34:49Can you?
34:50No, because I don't want you to pull it because I don't know if I need it for another table.
34:52So no, hold on.
34:53She's by herself.
34:54I know.
34:55She's by herself, but I'm at a, this is my thing.
34:58So I need to figure it out.
34:59So let me do it, please.
35:00So I don't mess it up.
35:01A lot of tickets up and that one person is not going to get their table because it's
35:03one person.
35:04It's going to be like a foodie.
35:05I get it, but I don't really care about this.
35:06It's only crab dip.
35:07Wow.
35:08The wheels are falling off guys.
35:09A little bit kick back there.
35:10Is any of this lady's food ready?
35:11We're working a few tickets at a time just to keep it easy because it's a lot of dishes.
35:15Yes or no?
35:16Yes or no?
35:17Yes or no?
35:18No, nothing is ready for that at table.
35:19I'm losing confidence fast.
35:20I don't really care.
35:21She's by herself.
35:22We're in the kitchen, so we're not doing that.
35:24Okay.
35:25Annika.
35:26Annika.
35:27I don't want to let people down.
35:29I don't want to let the staff down.
35:30I don't want to let my family down.
35:32I just don't want to feel like a failure.
35:34Half of me does right now.
35:35Annika.
35:36Oh, what is going on?
35:39Oh, .
35:44Annika, what's going on?
35:45It's just too much.
35:46I just feel really overwhelmed.
35:48Listen, you're doing an amazing job.
35:50I know this is difficult.
35:51It's like defeated.
35:52Like that's not the way I want people to remember it.
35:55It's okay.
35:56It's okay.
35:57It's okay.
35:58Hey, make a deep breath.
35:59Remember, I've got you.
36:00Okay?
36:01I know you can do this.
36:02I need help because I just feel overwhelming with everything.
36:06I just feel really overwhelmed.
36:07It's like defeated.
36:08It's okay.
36:09Hey, big deep breath.
36:10I need help because it's just so overwhelming with everything.
36:11Remember, I've got you.
36:12Okay?
36:13I know you can do this.
36:14Now, we've got a tough few days.
36:15Get back into that restaurant and show them the woman they thought you weren't.
36:19Gordon is talking to my ear right now.
36:20I'm like, but he's right.
36:21Like, that's the truth.
36:22You got it.
36:23You got it.
36:24You got it.
36:25You got it.
36:26You got it.
36:27You got it.
36:28You got it.
36:29You got it.
36:30You got it.
36:31You got it.
36:32You got it.
36:33It's okay?
36:34Until next time, I've got the right thing.
36:35Remember, I've got you.
36:36Okay?
36:37I know you can do this.
36:38Now, we've got a tough few days.
36:39Get back into that restaurant and show them the woman they thought you weren't.
36:43Gordon's talking to my ear right now.
36:44I'm like, but he's right.
36:46Like, that's the truth.
36:47You got this.
36:48Like, you can't just let these people walk all over you.
36:53I feel like this experience, I could be a boss.
36:59Okay, how are we looking, guys?
37:01That's how we looking.
37:02It's not good, man.
37:03I'm trying.
37:04Not good.
37:05You're swamped.
37:06You're swamped.
37:07I'm weeded.
37:08I get it.
37:09Elise.
37:10Elise.
37:11Yeah, we're waiting for these three things.
37:12This is table three.
37:13Can we fast track it?
37:14Plating right now.
37:15Thank you for your patience.
37:16It is still a learning process.
37:17Do you need me to help you take anything out?
37:18Yeah, actually, can you help me?
37:19Yeah.
37:20Okay, perfect on here.
37:21Actually, yeah, I need your help.
37:22Okay.
37:23Okay, so let's see what we have.
37:25So grab a steak knife.
37:27Table one.
37:28Baked potatoes should be on its way.
37:30Oh, wow.
37:33Salips.
37:35Perfect.
37:36It's very tasty.
37:37Okay, is it?
37:38Okay, thank you.
37:40Just a heads up.
37:41They're loving the food out there.
37:44You're doing a great job.
37:45Well done, well done, well done.
37:47Sorry about the wait.
37:48So this is a crab dip right here, and he's falling through crab cakes.
37:52Perfect.
37:53Thanks.
37:54So, how did everything come out?
37:55So good.
37:56Everything is delicious.
37:57We now think that my sisters and I can really work as a team, and my dad would be really
38:10proud of us.
38:11The good news for me is that the sisters are working together cohesively, which is nice.
38:14Everything is delicious.
38:15They've got a big chance of replicating their father's success.
38:20Mom's here.
38:21Married for over 40 years and losing her husband.
38:24This incredible lady found it hard to walk back in these doors, which is understandable.
38:28Bless her.
38:29Oh, there's my husband and my mom.
38:32Oh, my God.
38:33Oh, wow.
38:34Oh, my God.
38:35It looks so fantastic.
38:38I was very much invested in the restaurant for many years.
38:42It was just lately where I fell out because of the grief.
38:46You want to see the place?
38:48Yeah.
38:49To see her smile on her face and to re-engage.
38:51Wow, this is incredible.
38:53It's a happy place for her again, and that makes me so happy.
38:56They changed the bar.
38:58Oh, it's really, really nice.
39:02I love it.
39:03Yeah.
39:07Did you want to love that?
39:08Annika took it upon herself to just step up and do it.
39:12There's no way any of us could have taken on that role.
39:15I'm very proud of her.
39:17How do you feel being back in here now?
39:19It feels different.
39:21I mean, but it feels good.
39:23What an emotional night.
39:24Time to get in there.
39:29Enjoy yourself.
39:38Oh, hello.
39:39How are you?
39:40Oh, my God.
39:41I just, I can't believe this.
39:43I'm just shocked.
39:45It's just, I'm so grateful.
39:47First of all, I'm very sorry for the loss of Larry.
39:49Yeah.
39:50But I never got a chance to say to Larry, but I just want to say to you, congratulations
39:53on 20 years.
39:54There's no way on earth this place is going anywhere now.
39:58Yeah.
39:59They're on the same pace.
40:00They have this prescription now to get themselves together to stay on pace.
40:05And, fingers crossed, we've turned a corner.
40:08I'm so happy.
40:09I haven't been this happy in a long time.
40:11That's good to hear.
40:12Yeah.
40:13Drop that mint rare New York strip.
40:16Okay.
40:17I got the fries ready for it.
40:19Right.
40:20Martyr.
40:21Scallops.
40:22Give me a pan.
40:23So you lightly color them.
40:24Okay.
40:25And here like that.
40:26All right.
40:27Your spoon goes down.
40:30Turn the back around.
40:32Salt, pepper.
40:33Let's go.
40:34And then just hold them down there.
40:35All right.
40:36That's it.
40:37Come out and let them rest, yes?
40:38It's our first night.
40:39You're doing a great job.
40:40Okay, I think.
40:41They're loving the food.
40:42Okay, good.
40:43And it's way better than it was.
40:44Good job.
40:47This is extraordinary.
40:48The difference is night and day and actually guiding Annika like that.
40:53What a transformation.
40:54But the most important thing to me is that these sisters are sticking together through thick
40:57and thin and the kitchen is slammed.
40:59And they're under pressure, but they're not cracking under pressure.
41:02And that's the big difference.
41:03Long may that continue.
41:05Table seven right here.
41:07Can I borrow you for 30 seconds?
41:09No.
41:10Oh, my goodness me.
41:13First of all, sit down.
41:14Oh, my God.
41:15Just explain to mom what happened here.
41:17We built this together, you know, as a team.
41:20Not only did they build it together, honestly, Janice, but they work together as a family.
41:26As a team.
41:27And that's exactly what I wanted to see in there.
41:29And honestly, I just want to say to all three of you, well done.
41:31Oh, thanks.
41:32I mean, really well done.
41:33Tonight was tough.
41:34Yeah, it was tough.
41:35Tonight we got slammed.
41:36It was tough.
41:37But it is hard.
41:38Yeah, it was very hard.
41:39And you held it together in there.
41:40Yeah.
41:41It was difficult.
41:42Hey, come on.
41:43Seriously.
41:44That's called a stress test.
41:45Yeah.
41:46Quick question.
41:47What do you think about your big sister's performance?
41:48She did a good job.
41:49She led the team.
41:50People respected her.
41:51Yeah.
41:52Yeah.
41:53Good, Annika.
41:54She didn't let anyone walk all over her.
41:55Would dad be proud of tonight's performance?
41:56Yeah.
41:57Absolutely.
41:58Absolutely.
41:59I really appreciate everything you've done here.
42:01And I'm the boss.
42:02Come on.
42:04Come on.
42:06Get back inside.
42:07Get warm.
42:09Bye-bye.
42:11Bye-bye.
42:13Bye-bye.
42:24With her father's passing, Annika felt utterly overwhelmed by the responsibility of running
42:30the family restaurant.
42:32And her lack of confidence really threatened not only her father's legacy, but the sort of
42:37strong bond she had with both her sisters.
42:40But thanks to the twins reaching out and really stepping up, Callaghan's can continue
42:46to be the beating heart of their family.
42:52I named my restaurant Pretty Girl's Cook.
42:55I'm blaming you for this one.
42:56I said we do not have muscles.
42:57Dear, oh, dear.
42:58You say no, and it's a whole bag bag.
43:00Oh, my God.
43:01It's pretty girls behaving badly.
43:02No, no, no, no, no.
43:03I'm blaming you for this one, darling.
43:04No, no, no, no.
43:05I've seen you cussing each other out.
43:07I've seen you arguing.
43:08That's not the way to run a business.
43:09I know.
43:10That needs to go.
43:11That needs to go.
Recommended
43:35
|
Up next
1:44
21:41
46:43
1:37:37
1:07:02
1:26:35