Breaking Down Costco's Legendary Return Policy

Money Explainers

Shop with confidence knowing Costco's legendary return policy has you covered! Unpack the details of Costco's generous return policy and its few key exceptions. Learn how Costco's satisfaction guarantee and recall procedures protect your purchases. #SmartShopping #CostcoInsider #CostcoReturnsMadeEasy

Transcript

00:00What you should know about Costco's return policy when you're shopping in bulk,

00:04a common worry is being stuck with something you're not happy with.

00:08But one of the biggest perks of being a Costco member is their legendary and generous return

00:13policy. It's genuinely something that gives you peace of mind. Costco offers a risk-free 100%

00:19satisfaction guarantee for most of its products, with just a few exceptions. This means if you're

00:25not satisfied with an item for any reason, you can generally return it. The flexibility is pretty

00:31amazing. You can even return an opened food item if you don't like how it tastes. That truly shows

00:37their confidence in their products. On top of that, if you purchase an item and its price drops within

00:4230 days, Costco allows you to submit a request for a credit for the difference. However, like with any

00:49policy, there are some important exceptions you should be aware of. Electronics have a specific

00:54timeframe. They must be returned within 90 days of purchase. For cigarettes and alcohol,

00:59returns are not possible if state law prohibits it. Event tickets and gift cards are generally

01:04not returnable. Custom orders can only be refunded if there's a defect. It's also crucial to understand

01:11that product recalls are handled separately from regular returns. If a product is recalled due to

01:17safety or health risks, such as certain anchor power banks that could overheat, Danby, or media U-shaped

01:23window air conditioners that might lead to mold, specific Michelin or Bridgestone tires that may not

01:29meet safety standards, Bowflex adjustable dumbbells where weights could detach, Topo Chico mineral water

01:35that might contain bacteria, or ready-to-eat fresh food like sandwiches and salads potentially

01:40contaminated with Listeria, you must follow the specific instructions provided in the recall notice to get a

01:46refund, replacement, or repair. You can check for product recalls in the product recalls section

01:52of Costco's website or on government websites like the U.S. Consumer Product Safety Commission,

01:58U.S. Food and Drug Administration, U.S. Department of Agriculture, and the National Highway Traffic

02:02Safety Administration. These sites often have searchable databases and list recalls in reverse

02:08date order. In essence, Costco's return policy is designed to make you feel secure with your purchases,

02:14ensuring that most items meet your expectations, or can be easily returned, with just a few clear

02:20exceptions for your awareness. Money explains how you feel secure with your expectations, and you can

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