How these youths are helping seniors outsmart scammers | Young Minds - video Dailymotion

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Meet Digi-Up! — a youth-founded social enterprise inspired by their grandparents' experiences with scams. With an average age of just 21, this team is helping seniors stay scam-savvy and digitally confident — one board game at a time.    Young Minds is a series about youths in Singapore making an impact in their own unique ways.   Watch more: https://www.asiaone.com/video

Transcript

00:00The motto of our game is leave no elderly behind.

00:03We want to make sure that vulnerable groups, especially seniors,

00:06are not feeling left out as a society.

00:09I'm Elle.

00:10I'm Shruti.

00:11I'm Elton.

00:12I'm Charlotte.

00:13We are the co-founders of DigiUp.

00:15We created a board game to teach seniors about the scams that are at risk of

00:19and how they can protect themselves from it.

00:21So what we try to do in DigiUp is we try to create a safe space for seniors all around Singapore

00:32where they have an environment to feel comfortable in learning about all these digital skills

00:36related to scams or related to digital payment in a way that is fun through the addition of gamification.

00:46Okay, so for today's meeting agenda, I'll be spilling up the work accordingly.

00:49So for the first one, Elton and Shruti all take through the revision.

00:53So we first met each other in Singapore Polytechnic and we had similar shared experiences of our grandparents getting scammed.

01:00One personal experience that I have was actually between me and my grandmother.

01:03She received a call from an unknown number.

01:06The caller told her that I was kidnapped.

01:09So he was asking for a ransom.

01:11My grandma panicking, almost sent the money.

01:13But thankfully my aunt, who was actually at home, called me to ask for my warehouse

01:18to confirm that I was actually safe.

01:21So from there, we can tell that it's important to actually educate elderly about scams

01:26because they are much more vulnerable.

01:28They are easily preyed on.

01:30So this is our board game called Simi Scam where we teach seniors about the various digital scams that they are at risk of.

01:39So our name itself is derived from the Hawking language which also means what scam in English.

01:44And our instruction sheet is also available in all four languages.

01:48English, Chinese, Malay and Tamil.

01:50So the reason we chose Snake and Ladder is because incorporating a game that they are already familiar with

01:56would help to increase their engagement when playing the game.

01:59So within the board game itself, you will see different boxes.

02:03Things like the scam snake, the scam chance boxes.

02:06This is where you will encounter our various scam cards in both English and also in Chinese.

02:12I did Diploma in Cyber Security where I learned about ethical hacking and how hackers really target these victims like the seniors.

02:21So from there, I was able to translate this knowledge to the cards.

02:24We split up the cards into three difficulty levels.

02:28So for our beginner and intermediate cards, it's just a simple scenario.

02:33And then they will flip over to get the answer, yes or no.

02:36And they will be able to read more about how they can protect themselves for these various scams.

02:41Then our advanced card is in a multiple choice format where they are given four different ways to actually react in that scenario.

02:48And they have to choose the one that is best fitted and the way that they can protect themselves.

02:59We're just setting up our final workshop with Ferrier which is at Brickland AAC for the advanced level of our game.

03:05The seniors have actually been one of the most enthusiastic bunch that we've met.

03:09So we're very excited for this final session with Ferrier.

03:11So we're very excited for this final session with Ferrier.

03:12So we're going to play today is our high-level difficulty.

03:15Do you want to play this new difficulty?

03:17Do you want to play this new difficulty?

03:18Do you want to play it? Okay, very good.

03:20So we're going to share with you in the first and in the second session with our CIMI framework.

03:24Okay, so we're going to practice again.

03:26To actually help seniors remember what to do when they encounter suspicious messages is following the title of our game.

03:34So S-I-M-I.

03:36S is actually to stop and think, to not panic.

03:39Then we move on to I, which is to investigate, to actually look out for who is the sender,

03:46what is the content of the message.

03:48So for M, to look out for mistakes.

03:50So usually in scam messages, there will be mistakes in spelling, grammar, and even sometimes mistakes in the URL.

03:57And the last I, if after doing the first three steps, they are still unfamiliar on what to do,

04:03we encourage them to actually reach out to any trusted peer or family member,

04:08or they can call the scam hotline that Singapore has, which is 1799, to clarify their doubts.

04:15I think that you don't want to see.

04:18Sure.

04:19This is important.

04:20A.

04:21This is so so important.

04:23I'm Madeline, age 72.

04:25I am Rebecca.

04:26My age is 74 right now.

04:27I am Mabel Lee.

04:28My age is 79.

04:29I think all people are easily being scared, because we don't know much about high technology,

04:42and we are scared.

04:44And then, normally we pity people, and then being cheated.

04:50That is why it's important that we have to know all these things, so that we won't be scared.

04:56Okay, review ah.

04:58Answer is?

04:59A.

05:01Oh, we enjoy it, because the girls are very friendly and very helpful.

05:09So, we are now at the prize giving ceremony.

05:13One, for our winner.

05:15And second, for our most enthusiastic player.

05:18So, it's taken.

05:19Drum roll is here.

05:20Drum roll.

05:21Drum roll.

05:23Drum roll.

05:25I think being founders of a start-up at a young age is definitely challenging,

05:32because a lot of the times, clients may question if we have the capabilities,

05:36or if we have the commitment to actually go through with the project.

05:40Congratulations!

05:42We were also the youngest walking into networking events.

05:46But I think through these experiences, we also learned how to be articulate,

05:51to actually be professional ourselves.

05:53The biggest push factor for us is the why.

05:56Why are we even doing this?

05:58And for us, it's to actually empower and help seniors.

06:01Interacting with the seniors itself is really very warm and welcoming.

06:06There are seniors who come up to me after the workshops to thank us for planning.

06:10Appreciation like that really makes our day and makes us keep going.

06:31And the next day, we come to you.

06:32We're all inmediation, so let's keep themrolle óvetous through our efforts and will be good.

06:38We've been doing , and we just set up leading work.

06:42Yeah?

06:43That's all so us.

06:44We'll see you next time.

06:46We'll see you next time.

How these youths are helping seniors outsmart scammers | Young Minds

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