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  • 6/24/2025
Night Beat Media "Living The Dream" podcast. Mastering Business with a Bilingual Edge with Richard Blank

"Night Beat Media's Living The Dream" is a Podcast dedicated to providing inspirational and educational content for entrepreneurs, small business owners, and individuals seeking personal and professional growth. Through a combination of mindset hacks, interviews, and open discussions, our podcast aims to share the real-life stories and insights of successful entrepreneurs, entertainers, industrial experts, and thought leaders. Our mission is to empower and educate our audience, helping them overcome obstacles and turn their dreams into reality.


Night Beat Media "Living The Dream" podcast. It features mindset hacks, interviews and open discussions with entrepreneurs, entertainers, industrial and small business experts regard their journey, obstacles faced and how they overcame them to remain standing. In short it's the hero's story from real people. Our guests include a mix of people who speak on topics of the day that are relevant and important to the small businesses, entrepreneurs, game changers and thought leaders. The experts and guests alike offer great advice, stories and tips that are beneficial to entrepreneurs, everyday people, small businesses and the minority community. It's one thing to talk about succeeding, but it's another putting in the work in order to turn your dream into a reality.

Richard Blank, the innovative CEO of Costa Rica's Call Center, takes listeners on his extraordinary journey of defying expectations and embracing the power of bilingualism. From a young age, Richard's passion for the Spanish language set him on a path that would transform his life. Disregarding traditional career norms, he pursued Spanish studies at the University of Arizona, leading him to a pivotal opportunity in Costa Rica. There, he started from scratch, building both a successful career and an impressive team of over 10,000 bilingual telemarketers, all while fostering a company culture enriched with retro gaming and creativity.

Listeners will be captivated by Richard's insights on the profound benefits of bilingualism and the unique challenges of entrepreneurship in a foreign land. He shares his experiences of navigating cultural nuances and emphasizes the importance of adaptability and continuous learning. Richard's story highlights how embracing a second language can open up vibrant new worlds and enrich personal interactions, while also offering practical advice on assembling a team of skilled specialists to thrive in a competitive business landscape.

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Transcript
00:00Hi, welcome to another episode of Mighty Media's Living the Dream.
00:04Joining us today is Richard Blank, the CEO of Costa Rica's Call Center.
00:13Richard's story is all about taking risks, overcoming family guilt and societal pressure,
00:22and building something amazing in a new country.
00:26He's been on this incredible journey for over two decades now,
00:35training over 10,000 bilingual telemarketers along the way.
00:41That's right, 10,000 telemarketers.
00:47Richard's got some seriously advanced telemarketing strategies tips on conflict management.
00:56And insights into customer support that we're going to dive into.
01:05Plus, he's also about gamification.
01:09He owns the largest collection of restored American pinball machines and antique jukeboxes in Costa Rica.
01:20He's been yes, bad for about nine months.
01:23He's done a lot, you know.
01:25We're doing filming this Meditatine's save talents.
01:28You can see the insurance policies, I really enjoy it.
01:30The Notre Dame is a nice one.
01:31That's all I love for you, it's got highest received.
01:33We feel free for you, I love you.
01:35I love you.
01:37It's unique therapy.
01:38You can see that we're not missing music, right?
01:41I love you.
01:42It's really about that past the time we do.

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