Big changes coming for private hire drivers: A focus on safety!

National World - LocalTV

What’s staying in the test? Well, the focus is shifting to the things that matter most for public safety. That includes child protection awareness, road safety, customer service, and how to handle abuse or hate speech. There’ll also be training in using navigation tools properly – not just turning them on and hoping for the best

Transcript

00:00if you have ever thought about becoming a private hire driver in bristol you might soon find that

00:06the journey is a lot smoother big changes could be coming to the tough knowledge test the one

00:12that's been putting the brakes on hundreds of applicants each year at the moment private hire

00:20drivers the ones you book ahead not the black cabs you only hail on the street have to take a 90

00:27minute topical test on the council's temple street offices it's a daunting exam 100 random questions

00:3510 categories and a 75 pass mark but of the 133 applicants this year only eight have passed and

00:46the city council says it's time to rethink things thanks to sat navs now more reliable than ever

00:53drivers already know exactly where they are going before they even set off with all private

00:59hire journeys booked in advance licensing offices argue that testing people on the quickest route

01:06to a random pub or postcode just doesn't make sense anymore what's staying in the test well the focus

01:14is shifting to things that matter the most for public safety that includes child protection awareness

01:21road safety customer services and how to handle abuse or hate speech they'll also be training in using

01:28navigation tools properly not just turning them on and hoping for the best city council officers say

01:35that the new approach will help open up the trade making it more accessible without compromising on the safety of

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