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NAIA security personnel barred from touching passengers’ passports
rapplerdotcom
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5/1/2025
All security personnel of the Ninoy Aquino International Airport or NAIA are no longer allowed to touch travelers’ passports.
Full story: https://www.rappler.com/business/naia-bars-personnel-touching-passengers-passports/
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00:00
All security personnel of the Ninoy Aquino International Airport or NAIA are no longer
00:05
allowed to touch travelers' passports. The rule applies when a passenger enters any NAIA terminal
00:10
and when they go through security verification. NAIA's new private operator, New NAIA Infra
00:16
Corporation, says passengers will be asked to show their valid ID or travel document by holding
00:20
it up themselves. This comes over a week after a passenger was initially denied a boarding pass
00:26
by a Cebu Pacific ground staff because of a small tear in his passport. But when the passenger tried
00:31
checking in via the senior citizen counter, the person was issued a boarding pass. The passenger
00:36
still ended up being blocked from boarding the plane to Indonesia. Some airport staff said his
00:40
passport was fine, causing further confusion. The passenger's family alleged the ground staff may
00:46
have caused the small tear. Following the incident, the transportation department tells airlines to
00:51
make sure their personnel do not tamper with passports.
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