Thousands of passengers stranded at Heathrow Airport after fire causes shutdown

Business Insider

Heathrow Airport, the fourth busiest in the world, was temporarily closed after a fire broke out causing a major power outage and hundreds of flight disruptions.

Transcript

00:00Passengers were left stranded, unsure of where they'd be able to fly out.

00:14I was at the airport earlier, but local agents and police asked me to leave, as they tried

00:18to manage the chaos.

00:20Outside Terminal 5, dozens of travelers stood in limbo.

00:22Some had been waiting since 5am.

00:24British Airways and Virgin Atlantic both said this would have a significant impact on their

00:29Right now, the fire is under control, but the effects are still being felt.

00:34Thousands of people are still stuck, or scrambling to rebook their flights.

00:50The airline is absolutely responsible for putting you up in a hotel, for giving you

00:56free meals, for getting you to your destination as soon as possible.

01:01And that doesn't matter if you're at Heathrow, as long as you're flying on a UK airline,

01:05they have to look after you.

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