"I don't want another family to go through what we have" says grieving daughter after funeral director's "catalogue of errors"

Sunderland Echo

Explainer about what Sharon Lewis says is the "unacceptable catalogue or errors" her family experienced as a result of the funeral directors dealing with her mother's funeral.

Transcript

00:00A lady by the name of Sharon Lewis has contacted us about the funeral arrangements for her

00:05mother Victoria Taylor, who sadly passed away last month.

00:10The family put the funeral arrangements in the hands of Bradbury Funeral Directors in

00:13Sunderland, but they say the service they have received has been unacceptable and unprofessional.

00:19Issues they have experienced have included the funeral order of service booklet not being

00:23printed until two hours before the service and also the flowers being ordered for the

00:28incorrect date.

00:30Sharon says the stress caused to her family and herself is simply unacceptable.

00:35We have contacted Bradbury for a response but as yet they have not replied.

Category

Transcript

Recommended