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AP_PRATIDWANI_19-34-58
ETVBHARAT
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1/15/2025
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00:00
Health and Human Services have already made some progress on this.
00:07
If you are an avid reader of AI, you would already know that
00:12
the large AI models like ChargePT, Gemini and Cloud
00:18
have already passed the USMLE medical exam.
00:25
The large long range models have also passed the bar exam.
00:33
In the US, if a poor person needs justice,
00:41
they have a public defender.
00:44
The US Justice Department has already made some progress
00:48
on bringing an AI based public defender.
00:53
Similarly, if you look at education,
00:56
many school districts in the US have a study buddy.
01:02
If a student has to teach a class for 24 hours
01:08
using a small AI application,
01:12
the teacher has to be available to teach the class
01:16
and correct the mistakes the student makes.
01:21
Similarly, if you look at the government,
01:25
the user's income and family situation
01:30
and the government related services
01:34
are available to the user.
01:37
The AI system is available to everyone.
01:41
The AI system is available to everyone.
01:46
The AI system is available to everyone.
01:51
The AI system is available to everyone.
01:55
The AI system is available to everyone.
01:59
The AI system is available to everyone.
02:06
Mr. Devendra, as a researcher,
02:09
what are the current challenges in government services?
02:13
What are the challenges in government services?
02:18
As far as I know,
02:20
Andhra Pradesh has just signed an agreement with WhatsApp.
02:24
This is not new to India.
02:26
As soon as AI technologies were introduced,
02:29
as soon as the Industrial 4.0 was introduced,
02:34
many government institutions
02:36
took various initiatives related to AI.
02:39
For example, recently,
02:41
the Government of India,
02:43
took an initiative called BASHINI.
02:46
This BASHINI is an initiative
02:49
to use AI to collect information
02:52
related to government services in 60 languages.
02:56
Similarly, we already have MyGov.com,
03:00
where we can use AI to receive feedback
03:04
and address grievances.
03:09
As Mr. Surya said,
03:11
for example, Dubai is one of the most developed places in the world.
03:17
To pay bills related to electricity and water resources,
03:22
to address grievances,
03:24
everything is done through AI and WhatsApp.
03:29
Similarly, in Brazil,
03:31
even if there are puddles or potholes in the roads,
03:35
as soon as citizens raise complaints through WhatsApp,
03:39
the countries of the world leave the country
03:42
as soon as we provide services through WhatsApp.
03:46
Similarly, in the state level,
03:48
even the Chief Minister of Madhya Pradesh
03:51
launched an initiative called Chief Minister Helpline
03:54
through WhatsApp AI.
03:57
So, there are many such problems.
04:00
When we look at it,
04:02
there are citizen-centric requirements.
04:06
To provide services as soon as possible,
04:09
to reduce physical barriers,
04:11
and to reduce corruption.
04:13
When the human interface is reduced,
04:15
then corruption will be reduced.
04:17
So, they are identifying such sectors
04:19
and trying to use AI there.
04:22
But we cannot say that
04:24
AI will solve all the problems.
04:28
If we look at it carefully,
04:30
there are four problems.
04:32
First, we said that accessibility will increase
04:35
if we use AI and WhatsApp.
04:37
But we have to see how much accessibility
04:40
is there in India as a developing nation.
04:42
WhatsApp is being used by 55 crore people.
04:45
According to a survey conducted by
04:47
the Center for Economic and Social Studies,
04:50
only 20% of the population
04:52
have access to the internet in India.
04:55
It is still less in some regions.
04:57
And SC, ST, minorities,
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