RAC पैसेंजर की बर्थ दूसरे यात्री को दे दी, तेजस राजधानी एक्सप्रेस के TTE को पड़ा महंगा

Watch RAC पैसेंजर की बर्थ दूसरे यात्री को दे दी, तेजस राजधानी एक्सप्रेस के TTE को पड़ा महंगा - ETVBHARAT on Dailymotion

Transcript

00:00Recently, we received a complaint from a bona fide passenger

00:03that there was a vacant berth

00:07Normally, if there is a vacancy and there is a turn-off in the train

00:11first, RAC passengers are given preference

00:13then waitlisted passengers are given preference

00:16Now, the ticket checking staff has a handheld device

00:20an electronic device

00:22on which they allot the berth inside the train

00:25It came to light that the ticket checking staff

00:29had allotted a RAC passenger to that device

00:33but that passenger was not given the information

00:37and he was made to wait for someone else

00:40We did a preliminary inquiry on this complaint

00:43We found that the RAC passenger was allotted to the device

00:49and he was not aware of it

00:51The ticket checking staff made a mistake

00:55and he has been made to wait

00:58and we are processing the administrative action

01:01Which train is this?

01:03This is 12309 Rajdhani Express

01:05which comes from Rayandhan Nagar to Delhi

01:07Was the berth given to the passenger legally or illegally?

01:11We are still in the inquiry

01:13We are still trying to find out what happened to him

01:17He has been made to wait