वाराणसी : महाकुंभ में पहली बार रेलवे ने शुरू की यह सुविधा,अब श्रद्धालुओं के पास पहुंचेगा टिकट काउंटर,जाने कैसे

ETVBHARAT

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00:00Railways are preparing for Mahakumbh.

00:03A new arrangement has been made regarding how passengers can easily take tickets.

00:10The big thing is that this arrangement with Mahakumbh will continue to be provided to passengers.

00:16This is a new arrangement of MUTS,

00:19according to which if you are not able to get a ticket from the counter,

00:23if you are not able to use the AVTM machine,

00:25then you can easily take a mobile ticket,

00:28and this mobile ticket will be provided to you by the workers at the railway station.

00:33Is this the whole process?

00:34How can this ticket be easily obtained?

00:38To talk about this, we have people with us who are using this ticket.

00:42First of all, look at the picture of this unit.

00:44This is exactly the unit through which the ticket can be easily obtained.

00:50If you do not know how to use a mobile,

00:52how to book an online ticket,

00:54if you do not even know this process,

00:56then you have to come to the railway station only.

00:59And at different stations at the railway station,

01:02you will see this MUTS machine through a worker,

01:06and you have to book your ticket.

01:08How is this whole process?

01:10For those who do not know about the online system,

01:13who are not gadget friendly,

01:14how useful is this for them?

01:17These passengers who are coming to the station,

01:22but do not know about the counter or MUTS,

01:25or for some reason are not able to reach the ATVM,

01:28they have been brought here for catering.

01:30Suppose that we ask a passenger,

01:33where do you want to go?

01:34He will say that he wants to go to Prayag.

01:36Then I will ask him again,

01:38or my caterers will ask him,

01:42have you taken the ticket?

01:44He will say no, I don't know.

01:45Then I will ask him to take it from me.

01:46He will take it with him and go around.

01:48He will put it in his neck immediately.

01:50And within 3 seconds, a ticket is issued.

01:53How many units are there at the railway station,

01:57and how will this work?

01:59In general, what is this system?

02:02In general, if this is understood,

02:05then it has been brought with the aim of reaching those passengers,

02:10who for some reason are not technically friendly,

02:16or do not come after seeing the crowd at the counter,

02:19or are in a hurry,

02:21or are disabled,

02:23or are sick,

02:25then such people will be reached by our crowd management staff,

02:30and from the vehicle,

02:32from the information,

02:34to the ticket,

02:35they will be issued at their place.

02:37And during the fair, we will have a total of 6 units,

02:41which will work around the clock.

02:43Will the reservation of tickets for the future also be valid,

02:48or will it only be available for the moment?

02:50No, now this is for unreserved ticketing,

02:53which is for the general class,

02:56which is for the general ticket.

02:58It has not been applied for reservation yet.

03:02Because the person has time to plan the reservation.

03:09General ticket holders are in a hurry,

03:12they have to come immediately,

03:13they have to catch their vehicle immediately.

03:14Will there be an extra charge for this,

03:16or will the ticket be available in the regular price?

03:18No ma'am, there is no extra charge for this.

03:20The ticket that is taken from the counter,

03:22they will have to pay the same.

03:24And from the platform ticket to the travel ticket,

03:27all the prices will be regular.

03:30See, this online ticket will come in the same form,

03:33which will come through this new unit.

03:35What is the whole process of this?

03:37How do you book a ticket in this,

03:39or how do you print it out?

03:41All these systems are already feeded.

03:43The ID is put in the mobile,

03:45the staff will put their ID,

03:46it will be registered in this,

03:48it will be attached to the system,

03:49it will feed the station in the mobile,

03:52its rent will come,

03:53the ticket will be issued immediately.

03:54You will get the ticket in 30 seconds.

03:55What information do you have to give to the passengers,

03:58for the booking of this ticket?

03:59What will have to be given?

04:01We will not have to give any such information,

04:03we will have to reach them.

04:05For that, for any reason,

04:07when they reach the counter,

04:09they have heavy baggage,

04:10or they have children,

04:11they are not able to go,

04:12we will reach there and give them the ticket.

04:14You have to tell the name and book the ticket.

04:16Yes, you will tell the station,

04:17you will get the ticket immediately.

04:18See, in view of the crowd coming to the railway station,

04:22this new system has been started,

04:24which is called MUTS,

04:26which means,

04:27if you have not booked your general ticket,

04:29then you will come to the railway station,

04:31you do not have to worry,

04:33it is a normal process,

04:35your ticket will be in your hand in 30 seconds,

04:37and you will be able to travel.

04:40Pratima Tiwari, ETV Bharat, Varanasi.

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