सरकारी अस्पतालों में क्राउड कंट्रोल की तैयारी, चिकित्सा विभाग कर रहा निजी अस्पतालों का अध्ययन

ETVBHARAT

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00:00As per the guidelines of the hospital, we are trying to improve the facilities of the patients.

00:08One big thing that we have done here is that we have made everything free.

00:13The issue with the patients is that they cannot pay.

00:17Under the Maa Yojana, all kinds of treatment have been made free.

00:21OPD, IPD, everything is free.

00:23But when the patient comes, how is his experience?

00:26For that, the maintenance of the hospital buildings,

00:29for the convenience of the patient, if they have an attendant,

00:32if the number of nurses is sufficient.

00:34We have seen all these things here.

00:36There are 6 support staff behind one doctor.

00:40So we will try to maintain this same kind of ratio in our hospital.

00:44So that all kinds of facilities.

00:47Our doctors are very good.

00:48They are very well trained and they have a very good name.

00:51We have one of the best doctors in the world.

00:54But are we able to give them the kind of supporting environment

00:58in which they can work well?

01:00We learned from here that a supporting staff is needed for this.

01:04So we will definitely get that approved.

01:05Crowd management?

01:06See, crowd management is our issue.

01:09There is no crowd here because there is no crowd.

01:11So here, 1200 people come to OPD every day for 330 doctors.

01:18Suppose we have 5 times the number of doctors,

01:22but the number of OPDs is 10 to 20 times.

01:24So we have a different level of crowd.

01:27But if we look at it as a system,

01:30then SDMH is also a kind of charitable hospital

01:34which has grown slowly.

01:36So earlier it started with 70 beds, now it has come to 520 beds.

01:39Earlier they had 6 specialties,

01:41today there are 40-50 types of specialties here.

01:44So now their building is not designed like a corporate hospital from the beginning.

01:48But they have tried to use this building in a better way.

01:52We can also learn from here that whatever our building is,

01:56how to use it in a better way,

01:58how to constantly upgrade it and maintain it in a good way.

02:03So if an effort goes on it,

02:06then definitely its results will come.

02:08Like here 10 years ago they made an OPD block separately.

02:11Now they have increased the load of OPDs.

02:14Now we have also made an OPD block separately in SMS.

02:18But it is not at all places.

02:20If you go to many places, you will not get OPD separately, you will get mixed.

02:23So the superintendents of every hospital have to see

02:27what is the situation here and what change do I need according to that.

02:31The state government has made an upgradation in the budget announcements.

02:34It has announced an upgradation for 15-20 hospitals.

02:37But the level of effort should go in such a way that

02:40by looking at everything, there is no shortage of budget availability from the government.

02:44But what we are going to learn here is what you aspire for.

02:50We are trying to set that aspiration.

02:53That whatever is happening in SDMH,

02:55we should make it equal and better than that in the government.

02:58Will you write any changes in SMS and other government facilities?

03:04It is my responsibility to make changes in SMS.

03:08Who am I to write?

03:10We will do it. Our whole team has come.

03:12You will say it.

03:14No, no.

03:15See, everyone can see it every day.

03:17There is no need to tell him.

03:19We are looking at how to do specific things.

03:23So how to do it, there are very small things.

03:27We are learning and we will implement it.

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