Hotel operation regulation not under Motac, says Tiong

The Star

The Tourism, Arts and Culture Ministry does not regulate hotel operations, says Minister Tiong King Sing.  He added that this includes the overseeing of policies such as hotel check-in and check-out times.  Read more at https://tinyurl.com/mrkh3kbc  WATCH MORE: https://thestartv.com/c/news SUBSCRIBE: https://cutt.ly/TheStar LIKE: https://fb.com/TheStarOnline

Transcript

00:00For your information, the 1992 Tourism Industry Act,

00:06Breakout Act No. 482, which was passed in 1992,

00:13stipulated the possibility of pre-emissions

00:20for tourist accommodation, including hotels.

00:24However, the Tourism Authority and the Hotel Operations Authority

00:28did not support the Ministry of Tourism and Motel Culture.

00:34Subsequently, due to the services offered by the hotel to the tourists,

00:42the Motel Authority held a meeting with the hotel operators on 17 October 2014

00:51to discuss the issue of entry and exit registration

00:57that resulted from the lack of workers in the observation area.

01:04I would like to thank the representatives of the hotel operators

01:09for attending this session

01:13and for considering the suggestions made during the discussion.

01:21The issues discussed have been stated in the media statement issued on 19 October 2014.

01:31Therefore, in order to ensure that the issues related to the operation of the hotel are resolved,

01:38the Motel Authority will hold a meeting with the Ministry of Housing and Local Government

01:50and the Ministry of Tourism and Motel Culture on 17 October 2014

01:53to make a decision regarding the purchase of licenses and permits

01:59for the operation of the hotel in Atai.

02:04In addition, the Ministry will also hold a meeting with the Ministry of Human Resources

02:10and the Ministry of Finance in order to resolve the issue

02:16of the lack of workers in the observation area

02:21in order to ensure the standard and quality of services provided by the hotel operators

02:29to the tourists, especially those who have participated in the Malawak Malaysia 2026 campaign.

02:39Bukit Ganteng

02:41Thank you, Mr. Speaker.

02:43As usual, check-in and check-out with permission.

02:48Check-out is at 12 o'clock.

02:51Check-in is at 2 o'clock. That is normal.

02:54But when there is a peak hour, peak time, holiday season, etc.,

02:59due to the lack of workers, the hotel cannot provide a clean room at 2 o'clock.

03:07Doesn't the Government or the Ministry make it a rule

03:13where check-in is at 2 o'clock and check-out is at 12 o'clock?

03:18But when there is no time, you have to be late,

03:22the hotel should provide either drinks or food as compensation.

03:33Thank you, Mr. Speaker.

03:36As I said earlier, the hotel operators are not under us.

03:41After the discussion, we will continue to contact the Minister.

03:47That's all.

03:48Bukit Bendera

03:49Thank you, Mr. Speaker.

03:52My additional question.

03:55As stated by the Minister,

04:00hotels are under the jurisdiction of the local government.

04:05Is the role of MOTEC in ensuring the quality of services provided by the hotel

04:14is at a high level?

04:21Honourable Madam Speaker,

04:23As stated by the Minister,

04:30MOTEC will hold a discussion with the Ministry of Home Affairs,

04:36the Ministry of Home Affairs, and the Ministry of Public Works

04:39to resolve the issue of hotel management and operational matters

04:46as long as the hotel operations are carried out

04:50before the quality and ease of service provided by the hotel operators are ensured.

05:00That's all.

05:01May I have one more question?

05:02I would like to invite Mr. Sato Hazan Bin Kayak Pulai.

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