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Southern Water's Your Water Matters event in Lancing
SussexWorld
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23/09/2024
Southern Water customers in West Sussex were given the opportunity to ask questions and raise suggestions and concerns when the latest Your Water Matters event arrived in Lancing last week.
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News
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00:00
I'm Ashley Marshman, Head of Customer Service at Southern Water.
00:02
We are here today speaking to customers in Lansing and the surrounding area.
00:06
We have had a really good turnout, so thank you to all our customers for coming down.
00:10
We're sharing a whole raft of information across the business,
00:15
but also to answer some of our customers' questions about some of the issues that
00:18
they've been facing in Lansing. Things like Winstead Lane, where we're replacing a sewer pipe,
00:24
the Manor Close where we're doing some work on the road,
00:27
and also giving them an update on what happened in Shoreham with the burst sewer up there as well.
00:32
A lot of the conversations we've been having is around our investment, so what we're investing
00:36
over the next five years. We're going to be investing a record £8 billion between 2025 and
00:44
2030. This is going to be £3.3 billion on environmental projects to help improve the
00:50
environment and make it great for our communities. Also reducing storm overflows, we know they're
00:57
really important to our customers and that's what we're focusing on. We're also going to be spending
01:03
millions of pounds on reducing leakage and ensuring that our water network is lit for the future.
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