Pakistan: Female-only cab service aims to make travel safer

DW (English)

Women in Pakistan often face harassment when using public transport. A female-only ride-hailing service aims to provide women with safe and reliable transportation.

Transcript

00:00PinkFly's services have a right monitor role. If you report a harassment case, you don't

00:24really get a positive answer from them. They ask for proof.

00:28PinkFly's services have a right monitor role. You have the proof that very moment because

00:35on and off, you are being recorded. Which is why it's completely secure and preferable

00:41to travel, especially for ladies.

00:59We have live monitoring in all of our cars. The reason for that is that if we can record something, we have proof of an incident.

01:07And it's also a very good deterrent. So if I know that I'm being watched, I'm not going to do something stupid.

01:12Secondly, we vet all of our drivers. So any driver who is a male driver who signs up on PinkFly,

01:17they have to go through a vetting process. And then they also have to do a video onboarding workshop.

01:23So we make sure that we only pick the best drivers. And lastly, if an incident does happen,

01:27we kick the driver on the very first instance. So bad drivers do not get to stay on the platform.

01:47Personally, I've experienced just drivers on these ride-hailing services just making you feel uncomfortable

01:54or not taking the route they're supposed to or saving your number and then, you know, spamming you.

02:00So those are like issues that we women go through. And that is what we wanted to solve with Pink and what we're trying to do.

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