Trauma victims share tips about how aged care workers can empathise with them | The Senior | September 2024 - video Dailymotion

Sven, Jan and Priscilla appear in a training video for aged care workers about how to talk with people living with trauma.

Transcript

00:00It may take time to develop a relationship with, a new relationship with somebody,

00:06and it's better not to go in wanting to know everything all at once.

00:12It's better to try and find common ground and make sure that you create a safe space

00:18and a comfortable space so that you can have a conversation with somebody about a particular subject.

00:24Just to listen and be respectful, believe us,

00:32and understand that although it happened in childhood, these things still come back to us

00:39and things can put us back to that time when we were a child.

00:44Try to have the time right then and there to speak to me privately.

00:50If it is a negative experience, to take me to the side or even to another room if necessary

00:57if I become quite distressed and give me the opportunity to speak about it.