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Samaritans UK and Ireland - available 24 / 7
National World - Other Local Sites
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14/04/2024
Category
🗞
News
Transcript
Display full video transcript
00:00
[MUSIC PLAYING]
00:04
Samartans is a mental health charity
00:06
that provides emotional support to all kinds of people
00:09
across the Aitken Island.
00:11
It's staffed by well-trained, compassionate volunteers who
00:15
are always waiting around the clock to take a call, an email,
00:18
or web chat from someone in need.
00:20
Hello, Samartans.
00:21
Can I help you?
00:23
Tell me how you're feeling.
00:25
So we listen without judgment and help
00:27
you explore how you're feeling in that moment.
00:30
We get that it takes a lot of courage to pick up the phone
00:33
and call or live chat us.
00:36
We're just there to sit alongside you
00:38
when it feels like the world is closing in.
00:40
And we'll hold a space for you to make sure
00:41
that you can start to work through how you're feeling.
00:45
We're contacted by people of all ages, including young people.
00:49
If you think about it, that time in your life
00:50
is all about exploring who you want to be,
00:54
what you want to become, what you want to keep,
00:56
and what you want to leave behind.
00:57
And that can bring a whole lot of stress.
01:01
The key issues that we see reappearing frequently
01:03
are exam stress, relationships with friends,
01:07
relationships with family, and sexuality or gender.
01:11
But you can literally talk to us about anything,
01:13
and we're always there to listen.
01:15
As well as providing support to our callers,
01:17
branches are actively involved in services
01:20
such as prison outreach or in-person support
01:23
at different types of festivals.
01:25
I was also privileged to be involved in outreach
01:27
to local schools and higher education,
01:30
encouraging our young people to seek help
01:32
and talk openly about their mental health.
01:34
You really don't need to be in dire straits
01:38
or planning to end your life to get in touch.
01:40
We're there to offer a lifeline
01:41
before it gets to that stage.
01:43
During those times when you just need space to breathe
01:46
and room to explore how you're feeling,
01:48
Smartens will be there to offer non-judgmental support.
01:51
(upbeat music)
01:53
(upbeat music)
01:56
[MUSIC]
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