Samaritans UK and Ireland - available 24 / 7 - video Dailymotion

National World - Other Local Sites

Watch Samaritans UK and Ireland - available 24 / 7 - National World - Other Local Sites on Dailymotion

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00:00 [MUSIC PLAYING]

00:04 Samartans is a mental health charity

00:06 that provides emotional support to all kinds of people

00:09 across the Aitken Island.

00:11 It's staffed by well-trained, compassionate volunteers who

00:15 are always waiting around the clock to take a call, an email,

00:18 or web chat from someone in need.

00:20 Hello, Samartans.

00:21 Can I help you?

00:23 Tell me how you're feeling.

00:25 So we listen without judgment and help

00:27 you explore how you're feeling in that moment.

00:30 We get that it takes a lot of courage to pick up the phone

00:33 and call or live chat us.

00:36 We're just there to sit alongside you

00:38 when it feels like the world is closing in.

00:40 And we'll hold a space for you to make sure

00:41 that you can start to work through how you're feeling.

00:45 We're contacted by people of all ages, including young people.

00:49 If you think about it, that time in your life

00:50 is all about exploring who you want to be,

00:54 what you want to become, what you want to keep,

00:56 and what you want to leave behind.

00:57 And that can bring a whole lot of stress.

01:01 The key issues that we see reappearing frequently

01:03 are exam stress, relationships with friends,

01:07 relationships with family, and sexuality or gender.

01:11 But you can literally talk to us about anything,

01:13 and we're always there to listen.

01:15 As well as providing support to our callers,

01:17 branches are actively involved in services

01:20 such as prison outreach or in-person support

01:23 at different types of festivals.

01:25 I was also privileged to be involved in outreach

01:27 to local schools and higher education,

01:30 encouraging our young people to seek help

01:32 and talk openly about their mental health.

01:34 You really don't need to be in dire straits

01:38 or planning to end your life to get in touch.

01:40 We're there to offer a lifeline

01:41 before it gets to that stage.

01:43 During those times when you just need space to breathe

01:46 and room to explore how you're feeling,

01:48 Smartens will be there to offer non-judgmental support.

01:51 (upbeat music)

01:53 (upbeat music)

01:56 [MUSIC]

Samaritans UK and Ireland - available 24 / 7

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