Zuckerberg apologises to families at child safety hearing

Australian Community Media

US senators grilled CEOs of social media companies at a hearing on online child safety. Republican Missouri Senator Josh Hawley asked Meta CEO Mark Zuckerberg to apologise to the families of victims of online sexual exploitation.

Transcript

00:00 >> You said you mischaracterized.

00:01 >> 37% of teenage girls between 13 and 15 were exposed to unwanted nudity in a week

00:08 on Instagram.

00:09 You knew about it.

00:10 Who did you fire?

00:11 >> Senator, this is why we're building all these rituals.

00:12 >> Who did you fire?

00:13 >> Senator, that's, I don't think that that's...

00:16 >> Who did you fire?

00:17 >> I'm not going to answer that.

00:19 >> Because you didn't fire anybody, right?

00:22 You didn't take any significant action.

00:24 >> It's appropriate to talk about, like, individual HR decisions.

00:26 >> It's not appropriate.

00:27 >> That didn't... >> Do you know who's sitting behind you?

00:30 You've got families from across the nation whose children are either severely harmed or

00:36 gone, and you don't think it's appropriate to talk about steps that you took?

00:41 The fact that you didn't fire a single person?

00:42 Let me ask you this.

00:43 Let me ask you this.

00:44 Have you compensated any of the victims?

00:46 >> Sorry?

00:47 >> Have you compensated any of the victims?

00:49 These girls, have you compensated them?

00:51 >> I don't believe so.

00:53 >> Why not?

00:56 Don't you think they deserve some compensation for what your platform has done?

01:00 Help with counseling services?

01:02 Help with dealing with the issues that your service has caused?

01:06 >> Our job is to make sure that we build tools to help keep people safe.

01:09 >> Are you going to compensate them?

01:11 >> Senator, our job, and what we take seriously, is making sure that we build industry-leading

01:16 tools to find harmful content, take it off the services, and to build tools that empower

01:21 parents and that help work...

01:22 >> So you didn't take any action.

01:24 You didn't take any action.

01:25 You didn't fire anybody.

01:26 You haven't compensated a single victim.

01:27 Let me ask you this.

01:28 Let me ask you this.

01:29 There's families of victims here today.

01:30 Have you apologized to the victims?

01:34 Would you like to do so now?

01:36 They're here.

01:37 You're on national television.

01:38 Would you like now to apologize to the victims who have been harmed by your product?

01:42 Show them the pictures.

01:44 Would you like to apologize for what you've done to these good people?

01:48 >> I'm sorry for the condition of your father.

01:55 He's in a very terrible condition.

01:56 I'm sorry for him.

01:57 I'm sorry for him.

01:58 >> I'm sorry for the condition of your father.

01:59 He's in a very terrible condition.

02:00 I'm sorry for him.

02:01 I'm sorry for him.

02:02 >> I'm sorry for the condition of your father.

02:03 He's in a very terrible condition.

02:04 I'm sorry for him.

02:05 I'm sorry for him.

02:06 >> I'm sorry for the condition of your father.

02:07 He's in a very terrible condition.

02:08 I'm sorry for him.

02:09 I'm sorry for him.

02:10 >> I'm sorry for the condition of your father.

02:11 He's in a very terrible condition.

02:12 I'm sorry for him.

02:13 I'm sorry for him.

02:14 >> I'm sorry for the condition of your father.

02:15 He's in a very terrible condition.

02:16 I'm sorry for him.

02:17 I'm sorry for him.

02:18 >> I'm sorry for the condition of your father.

02:19 He's in a very terrible condition.

02:20 I'm sorry for him.

02:21 >> I'm sorry for the condition of your father.

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