Women claims £1,000 worth of items missing after airline 'lost' luggage for two months despite AirTag showing at the airport
- 9 months ago
A woman claims £1,000 ($1,200) worth of items went missing after the airline "lost" her luggage for TWO MONTHS - despite the AirTag showing them at the airport.
Sarah Waite, 25, travelled from Los Angeles, California, to Athens, Greece, with a layover in Paris, France.
But when she landed in the Greek capital, Sarah discovered her luggage had not made it onto the plane and would arrive later.
A week later, Sarah received a notification from her AirTag saying her luggage had left Paris and was finally in Athens.
When she went to pick it up, Sarah claims Air France staff told her they didn't have it despite the AirTag showing its location at the airport.
The registered nurse spent two months without her luggage after the flight on May 14.
And when she was finally able to retrieve it, Sarah claims her suitcase had been damaged and £1,000 ($1,200) worth of items were missing, including shoes and makeup.
Sarah, who is originally from Los Angeles, described the whole experience as "horrible and traumatizing."
It was the trip of a lifetime for Sarah, who travelled to Athens to pursue her dream of learning modern and ancient Greek literature.
So her dream trip wasn't off to good a start when she landed in Athens with no luggage.
She said: "I went to claim my luggage and almost all of the passengers were informed that it was arriving later.
"We all had to make a claim at the Air France desk at 2 am local time.
"There were probably about 60 people that stayed to file the claim, me being one of them."
In the hope to speed things up, Sarah filed a claim online while waiting in the physical queue.
At 5 am in the morning, three hours after landing, Sarah finally left Athens International Airport - without her luggage.
Sarah had an AirTag inside her luggage so she could see that the item was in Paris, where she had had her layover.
She said: "Luckily I had an AirTag inside my luggage so I could see that the Air France was not lying and it really was still in the Paris AirPort."
Air France has not responded for comments.
Sarah Waite, 25, travelled from Los Angeles, California, to Athens, Greece, with a layover in Paris, France.
But when she landed in the Greek capital, Sarah discovered her luggage had not made it onto the plane and would arrive later.
A week later, Sarah received a notification from her AirTag saying her luggage had left Paris and was finally in Athens.
When she went to pick it up, Sarah claims Air France staff told her they didn't have it despite the AirTag showing its location at the airport.
The registered nurse spent two months without her luggage after the flight on May 14.
And when she was finally able to retrieve it, Sarah claims her suitcase had been damaged and £1,000 ($1,200) worth of items were missing, including shoes and makeup.
Sarah, who is originally from Los Angeles, described the whole experience as "horrible and traumatizing."
It was the trip of a lifetime for Sarah, who travelled to Athens to pursue her dream of learning modern and ancient Greek literature.
So her dream trip wasn't off to good a start when she landed in Athens with no luggage.
She said: "I went to claim my luggage and almost all of the passengers were informed that it was arriving later.
"We all had to make a claim at the Air France desk at 2 am local time.
"There were probably about 60 people that stayed to file the claim, me being one of them."
In the hope to speed things up, Sarah filed a claim online while waiting in the physical queue.
At 5 am in the morning, three hours after landing, Sarah finally left Athens International Airport - without her luggage.
Sarah had an AirTag inside her luggage so she could see that the item was in Paris, where she had had her layover.
She said: "Luckily I had an AirTag inside my luggage so I could see that the Air France was not lying and it really was still in the Paris AirPort."
Air France has not responded for comments.