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  • 8/10/2023
Queensland mother ‘Sandy’ rang her property manager after seeing what she thought were inactive cameras installed in her rental house light up, but the agent refused to remove them.

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Transcript
00:00 In a place you expect to be private, a Queensland family noticed something alarming.
00:07 The security cameras in their rental property were detecting motion.
00:11 That's crazy.
00:12 Sandy, who doesn't want to be identified to protect her children, noticed the eight cameras
00:18 when inspecting the house with the property manager.
00:20 There wasn't anything I could do at that point.
00:23 I did take her word for it.
00:25 I did express my concern.
00:28 She did say that they were inactive and I needed not to be worried.
00:32 But on their first night in the home, the cameras lit up.
00:35 The next day, Sandy was sent a link to deactivate the cameras, but it didn't work.
00:40 They informed me that the cameras are very high tech.
00:43 They are worth around $6,000 and they will not be removing them.
00:49 Sandy says her privacy has been violated.
00:52 At this point, my children and I are feeling extremely unsafe because we don't know if
00:59 anything's been recorded.
01:01 Tenants Queensland says renters have the right to the quiet enjoyment of their home and that
01:06 in Queensland, it is illegal to record someone without their consent in places they would
01:10 expect to be private.
01:13 Its advice to anyone who believes their privacy is being violated in their rentals is to go
01:17 to the police.
01:19 The police did take the hard drive.
01:21 They weren't able to access a single thing.
01:22 They couldn't get into it.
01:24 Sandy has now lodged an official request for financial compensation and to terminate the
01:29 lease.
01:30 The real estate agency did not respond to the ABC's request for a comment.
01:34 [BLANK_AUDIO]

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