"I used ChatGPT to force my landlord to fix my washer and dryer"
- last year
A woman successfully used the artificial intelligence chatbot ChatGPT to force her landlord to fix appliances in her building.
Svetlana, who didn't wish to reveal her last name, used the chatbot to write an email to her landlord, which saw them agree to fix her washer and dryer.
The exchange with her landlord started after she received a rent increase notice of 0.4%, from $1,389 to $1,395.
The notice came days after she had filed for a decrease in rent because her washer and dryer had been out of order for more than two years.
Svetlana, 28, feared she wouldn’t be able to get her point across herself, so she asked the AI chatbot to act like a housing lawyer and draft an email opposing the rent raise.
Svetlana's attempt was successful, and her landlord fixed both machines that month.
"The rent increase alone was not my gripe!," Svetlana, from New York City, New York, USA, said.
"It was the audacity to increase the rent, seemingly in retaliation after I filed a complaint and request for a rent decrease on the basis of decreased building-wide services."
In two and half years, Svetlana had lodged several complaints with her landlord to get the machines fixed, but she never received a response.
So, when she received the rent increase notice in February, she took to ChatGPT to draft a response.
She explained: "It took a couple of attempts to get it perfect.
"I prompted Chat GPT to add more legalese.
"That's the beauty of ChatGPT; the ability to collaborate, bounce ideas, put thoughts into a cohesive piece of writing.
"It's like a super-smart, objective, real-time sounding board."
ChatGPT even quoted specific sections of New York rent stabilisation code and posited that the rent increase was retaliatory, as she had recently filed a request for a decrease.
She added: "My goal was to have the laundry machines repaired, and thankfully they were fixed that month after years of being out of order.
"I never received an official response from my landlord, there was a sign posted in my building announcing that the laundry rooms were back in service."
Svetlana, an executive assistant, already uses the AI chatbot for work, but the experience has proved the power of the tool to Svetlana.
She is now considering using it to resolve other legal conflicts.
She said: "It's definitely reinforced my faith in the, what feels to be, limitless future of AI.
"We're living in super fun times and it's clear that we're only just scratching the surface of what's possible.
"I've thought about issuing a scary legal letter to my neighbors who frequently chain smoke indoors.
"Their smoke seeps into my apartment and it becomes overwhelming for me. Have decided against it for now.
"But I use ChatGPT everyday, for work and for fun, and even just seeking objective opinions on literally anything."
Svetlana, who didn't wish to reveal her last name, used the chatbot to write an email to her landlord, which saw them agree to fix her washer and dryer.
The exchange with her landlord started after she received a rent increase notice of 0.4%, from $1,389 to $1,395.
The notice came days after she had filed for a decrease in rent because her washer and dryer had been out of order for more than two years.
Svetlana, 28, feared she wouldn’t be able to get her point across herself, so she asked the AI chatbot to act like a housing lawyer and draft an email opposing the rent raise.
Svetlana's attempt was successful, and her landlord fixed both machines that month.
"The rent increase alone was not my gripe!," Svetlana, from New York City, New York, USA, said.
"It was the audacity to increase the rent, seemingly in retaliation after I filed a complaint and request for a rent decrease on the basis of decreased building-wide services."
In two and half years, Svetlana had lodged several complaints with her landlord to get the machines fixed, but she never received a response.
So, when she received the rent increase notice in February, she took to ChatGPT to draft a response.
She explained: "It took a couple of attempts to get it perfect.
"I prompted Chat GPT to add more legalese.
"That's the beauty of ChatGPT; the ability to collaborate, bounce ideas, put thoughts into a cohesive piece of writing.
"It's like a super-smart, objective, real-time sounding board."
ChatGPT even quoted specific sections of New York rent stabilisation code and posited that the rent increase was retaliatory, as she had recently filed a request for a decrease.
She added: "My goal was to have the laundry machines repaired, and thankfully they were fixed that month after years of being out of order.
"I never received an official response from my landlord, there was a sign posted in my building announcing that the laundry rooms were back in service."
Svetlana, an executive assistant, already uses the AI chatbot for work, but the experience has proved the power of the tool to Svetlana.
She is now considering using it to resolve other legal conflicts.
She said: "It's definitely reinforced my faith in the, what feels to be, limitless future of AI.
"We're living in super fun times and it's clear that we're only just scratching the surface of what's possible.
"I've thought about issuing a scary legal letter to my neighbors who frequently chain smoke indoors.
"Their smoke seeps into my apartment and it becomes overwhelming for me. Have decided against it for now.
"But I use ChatGPT everyday, for work and for fun, and even just seeking objective opinions on literally anything."