A Radically Different Tipping Culture, Has Emerged Since Pre-COVID.
CNN reports that more and more
businesses are offering customers
the option to leave a tip. .
CNN reports that more and more
businesses are offering customers
the option to leave a tip. .
According to data from Toast, about 48% of all
purchases at fast food restaurants and coffee
shops included a tip in the last quarter of 2022.
That's 11% higher than it was
before the COVID pandemic.
Meanwhile, the same data also
showed that people in the
United States are tipping less overall.
Last quarter, the tipping percentage
in quick-service restaurants dropped
from 16.4% in 2022 to reach 15.9%. .
According to experts,
part of the reason
people are tipping
less is because
of rising inflation. .
At the same time, experts suggest that the
overwhelming number of places offering the option
to tip has led people to become less generous.
As a result, tipping culture has
transformed into something radically
different than it was just a few years ago.
CNN reports that amid the pandemic, people were
encouraged to tip generously to help support restaurants
and businesses, which raised expectations for gratuity.
The pandemic also pushed businesses to shift to
digital payments, replacing cash tip jars with tablet
touch screens now widely found in many establishments