A flood victim complained to cabinet minister Noh Omar during his visit to a relief centre, about her harrowing experience of trying to seek help from the government when floodwater rapidly increased in Taman Sri Nanding and trapped the residents there, including her family.

She claimed that calls were made to many agencies but none arrived to help bring them out of danger.

"Why do the agencies only come when the flood is already receding? When the situation was critical, water reached the roof, none of them came to help," the woman was heard saying in a recorded video taken during the visit.