How to Handle Customer Complaints- LAST Model
- 4 years ago
Customer is always RIGHT and Customer complaints should never be taken lightly.
In customer Service we need to transcend WOW factors to transition from Customer Service to Customer Experience
All those who work in this industry would comprehend that CST scores are really important to determine the efficacy of the service delivered.
This video would shed light on L.A.S.T model to handle customer Complaints.
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#Lastmodel #customerexperience #customerservice #howtohandlecustomercomplaints
In customer Service we need to transcend WOW factors to transition from Customer Service to Customer Experience
All those who work in this industry would comprehend that CST scores are really important to determine the efficacy of the service delivered.
This video would shed light on L.A.S.T model to handle customer Complaints.
Follow me on instagram- https://instagram.com/aceurstyle?igshid=555vftzetqlh
LinkedIn Profile: https://www.linkedin.com/in/mainnak-m-ssharma-7b2a73
Please Like, Share and Subscribe my channel if you like the video.
#Lastmodel #customerexperience #customerservice #howtohandlecustomercomplaints