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00:08 we find in most homes here in California 00:12 that are two stories that the upstairs 00:13 unit the upstairs part of the house can 00:16 be anywhere from five to ten degrees 00:18 hotter than the downstairs usually this 00:22 is caused because heat rises and there's 00:26 no way to pull the heat out of upstairs 00:27 so we get asked the question all the 00:29 time will this new system make upstairs 00:31 the same temperature as downstairs then 00:34 there's several different ways to 00:34 achieve that to happened where you can 00:37 have the same temperature upstairs and 00:38 downstairs whether it be adding returns 00:40 or zoning or maybe a second system or a 00:43 mini split things of that nature but 00:45 it's really important that you address 00:46 that with people because you don't want 00:48 to have downstairs be a comfortable 70 00:50 degrees and upstairs you know being 78 00:54 to 80 degrees in the winter and then in 00:56 the summertime downstairs be freezing 00:58 and you're still sweating sweating 00:59 upstairs as you try to go to bed so it's 01:02 important that you're looking at 01:03 removing the heat for air conditioning 01:05 so having a returned upstairs or maybe a 01:07 zone system and adding the heat to the 01:10 home in a fashion that actually heats 01:11 the house you're not just pouring it in 01:13 there so again that goes back to 01:15 properly sizing and properly designing 01:17 the equipment for the needs of not only 01:18 you but your home as well