Popular I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build
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Best product I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps
Paperback. Pub Date :2013-12-10 Pages: 288 Language: English Publisher:.. AMACOM Birth. death. and conflict-three things you truly cant avoid Whether its big or small. conflict eats into productivity and makes people feel stuck Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words. but rather learning to think differently. I Hear You supplies proven techniques for stepping outside ones point of view and seeing things from .. other perspectives Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes Readers learn how to: tell the other persons story-the cornerstone of real engagement; look from the outside in and see themselves as others do; recognize the role systemic factors play-and transform a conflict into a shared c...
Paperback. Pub Date :2013-12-10 Pages: 288 Language: English Publisher:.. AMACOM Birth. death. and conflict-three things you truly cant avoid Whether its big or small. conflict eats into productivity and makes people feel stuck Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication-not just using different words. but rather learning to think differently. I Hear You supplies proven techniques for stepping outside ones point of view and seeing things from .. other perspectives Sample dialogues show how this shift in thinking leads to better conversations and greatly improved outcomes Readers learn how to: tell the other persons story-the cornerstone of real engagement; look from the outside in and see themselves as others do; recognize the role systemic factors play-and transform a conflict into a shared c...