Best seller It s All Your Fault at Work!: Managing Narcissists and Other High-Conflict People
- 6 years ago
Clik here http://onlybooks.tryin.space/?book=1936268663
Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. "It s All Your Fault at Work!" addresses ways of managing the behavior of high-conflict people (HCP).Based on Bill Eddy s high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior."This book belongs in every leader s library. Although I believe there s a pearl of good in everyone, some people s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy s and Georgi DiStefano s techniques, you ll be able to keep the focus on solutions rather than arguments." --Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level
Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. "It s All Your Fault at Work!" addresses ways of managing the behavior of high-conflict people (HCP).Based on Bill Eddy s high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior."This book belongs in every leader s library. Although I believe there s a pearl of good in everyone, some people s pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy s and Georgi DiStefano s techniques, you ll be able to keep the focus on solutions rather than arguments." --Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level